HR Coordinator

Carter's Inc.; México; On-site; MXN 420,000 - 640,000; Full time

Job summary

Carter's Inc. in Mexico is seeking an HR Operations Specialist to support talent acquisition and HR processes across corporate and retail teams.

You will manage Workday workflows, payroll-related incidents, onboarding, data analytics, and training administration while maintaining accurate records and compliance. Responsibilities include processing new hires, maintaining confidential files, coordinating internships, and helping map HR processes for continuous improvement.

Qualifications

• Execute and support hiring processes through Workday with accurate data entry and documentation.
• Provide HR administrative support across Corporate, 3PL, Nearshoring, and Retail.
• Assist payroll-related incidents with proper follow-up and documentation.

Responsibilities

• Execute and support hiring processes through Workday with accurate data entry.
• Prepare new hire documentation and maintain secure digital and physical files.
• Support admin HR processes across Corporate, 3PL, Nearshoring and Retail.
• Manage enrollments and terminations for SGMM major medical insurance.
• Coordinate internship programs and training administration.
• Assist in data analytics, reporting, and intranet content updates.
• Map HR processes and document improvements.
• Assist in annual and mid-year review processes.

Skills

HR administration

Recruitment support

Data analytics

Employee onboarding

Tools

Workday

Payroll systems

Job description

Serving the needs of all families with young children, Carter’s Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter’s, OshKosh B’gosh, Skip*Hop and Little Planet brands. Meaningful work, constant learning, genuine people, and a community guided by core values that promote inclusion and innovation is in everything we do. There are many reasons to build your career at Carter's. Support and manage talent acquisition activities for corporate, 3PL, nearshoring, and retail roles, ensuring timely staffing and coordination with internal and external partners.

• Execute and support hiring processes through Workday, ensuring accurate data entry, document management, and compliance with internal policies.
• Prepare new hire documentation and ensure accurate filing and secure storage in both digital and physical employee files, following internal procedures and confidentiality requirements.
• Provide support to administrative HR processes across Corporate, 3PL, Nearshoring, and Retail operations, ensuring timely and accurate execution.
• Manage employee enrollments and terminations for the SGMM (Major Medical Insurance), ensuring accurate processing and documentation.
• Support and coordinate the “Jóvenes Construyendo el Futuro” program, including platform follow-up and administration of university and college internship programs.
• Manage the SIRCE platform and follow up on training programs to ensure compliance with legal and regulatory requirements.
• Participate in the creation and management of Human Resources internal communication.
• Support data analytics activities, including data collection, analysis, and reporting to support HR processes and decision-making.
• Maintain and update information on the company intranet, ensuring content accuracy and timely updates.
• Participate in process mapping activities to document and improve HR processes.
• Update and maintain commissions information, ensuring accuracy, proper documentation, and secure recordkeeping.
• Support the HR Specialist with payroll-related incidents, ensuring timely follow-up and proper documentation.
• Participate in the preparation of training sessions and provide support to the HR Specialist team.
• Assign training courses in Workday, monitor participant progress, and follow up on course completion to ensure accurate records and compliance with training requirements.
• Support the HR Specialist in Annual and Mid-Year Review processes.

We’ve become an industry leader by providing quality – from the clothing we sell to the careers we offer our team. Shared values have paved the way to our success. We nurture inclusive work environments for everyone. We invest in our teams with training and development programs to help them build their skills. We succeed together; everyone is welcome to grow in many ways. We’ve kept our close-knit warmth since our founding. You’ll have the opportunity to work with colleagues who often become fast, lifelong friends while making new connections and sharing memorable experiences. Caring, teamwork, flexibility, and growth are what make us different. What’s not to love?