HR Coordinator

Carter's Inc.; Ciudad de México; On-site; MXN 279,000 - 469,000; Full time

Job summary

Carter’s Inc. is seeking a Talent Acquisition Support professional in Mexico City to coordinate staffing across corporate, 3PL, nearshoring, and retail roles. You will partner with internal and external teams, manage documentation, and ensure compliant data handling in Workday.

The role involves supporting HR processes, payroll-related follow-ups, and internship program administration, contributing to timely staffing decisions and employee experience.

Qualifications

• Experience supporting talent acquisition activities across corporate, 3PL, nearshoring, and retail roles.
• Strong data analytics and reporting to support HR decisions.
• Excellent written and verbal communication in English and Spanish.

Responsibilities

• Support talent acquisition for corporate, 3PL, nearshoring, and retail roles.
• Coordinate hiring processes with internal and external partners.
• Prepare new hire documentation and file records securely.
• Assist administrative HR processes across departments.
• Manage enrollments and terminations for major medical insurance.
• Support university internship programs and related administration.
• Assist in payroll-related incident tracking and training administration.
• Support annual and mid-year review processes.

Skills

Data analytics

HR processes

Communication

Tools

Workday

Job description

Serving the needs of all families with young children,Carter’s Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter’s, OshKosh B’gosh, Skip*Hop and Little Planet brands. Meaningful work, constant learning, genuine people, and a community guided by core values that promote inclusion and innovation is in everything we do. There are many reasons to build your career at Carter's.

Support and manage talent acquisition activities for corporate, 3PL, nearshoring, and retail roles, ensuring timely staffing and coordination with internal and external partners.

• Execute and support hiring processes through Workday, ensuring accurate data entry, document management, and compliance with internal policies.
• Prepare new hire documentation and ensure accurate filing and secure storage in both digital and physical employee files, following internal procedures and confidentiality requirements.
• Provide support to administrative HR processes across Corporate, 3PL, Nearshoring, and Retail operations, ensuring timely and accurate execution.
• Manage employee enrollments and terminations for the SGMM (Major Medical Insurance), ensuring accurate processing and documentation.
• Support and coordinate the “Jóvenes Construyendo el Futuro” program, including platform follow-up and administration of university and college internship programs.
• Manage the SIRCE platform and follow up on training programs to ensure compliance with legal and regulatory requirements.
• Participate in the creation and management of Human Resources internal communication.
• Support data analytics activities, including data collection, analysis, and reporting to support HR processes and decision-making.
• Maintain and update information on the company intranet, ensuring content accuracy and timely updates.
• Participate in process mapping activities to document and improve HR processes.
• Update and maintain commissions information, ensuring accuracy, proper documentation, and secure recordkeeping.
• Support the HR Specialist with payroll-related incidents, ensuring timely follow-up and proper documentation.
• Participate in the preparation of training sessions and provide support to the HR Specialist team.
• Assign training courses in Workday, monitor participant progress, and follow up on course completion to ensure accurate records and compliance with training requirements.
• Support the HR Specialist in Annual and Mid-Year Review processes.