Housekeeping Team Leader

Hyatt Place; Cancún; On-site; MXN 300,000 - 420,000; Full time

Job summary

Hyatt Place Cancun Airport is seeking a Housekeeping Supervisor to lead and coordinate the operations of Housekeeping, Laundry, and Public Areas, ensuring adherence to Hyatt cleanliness, presentation, service, and quality standards. The role requires a Bachelor’s degree preferred, Mexican citizenship due to permit restrictions, and a minimum of 3 years in a supervisory position within hospitality.

Strong leadership and attention to detail are essential, with a flexible schedule based on

Qualifications

• Bachelor’s degree in Tourism, Hospitality, Hotel Management, or a related field is preferred.
• Mexican citizenship is required due to permit restrictions.
• Minimum 3 years of experience in a housekeeping supervisory or managerial position, preferably in hospitality.
• Experience supervising operational teams and coordinating guest room, laundry, and/or public area operations.
• Strong leadership, organizational, and teamwork skills.
• Excellent attention to detail with focus on cleanliness and quality standards.
• Strong problem-solving and follow-up skills.
• Guest-service and colleague-wellbeing oriented.
• Flexible schedule based on operational needs.

Responsibilities

• Supervise and coordinate the operations of Housekeeping, Laundry, and Public Areas to Hyatt standards.
• Inspect guest rooms and public areas for cleanliness and quality.
• Coordinate laundry operations and daily task assignments.
• Monitor supplies and inventories; address operational issues.
• Collaborate with other hotel departments to ensure an excellent guest experience.

Skills

Leadership

Organizational skills

Teamwork

Problem-solving

Guest service orientation

Education

Bachelor’s degree in Tourism, Hospitality, Hotel Management, or related field

Job description

Organization- Hyatt Place Cancun Airport

Summary

We are looking for a Housekeeping Supervisor to join the team at Hyatt Place Cancun Airport, a 156-room hotel.

This position will be responsible for supervising and coordinating the operations of Housekeeping, Laundry, and Public Areas, ensuring compliance with Hyatt's cleanliness, presentation, service, and quality standards.

Key responsibilities include supervising and supporting operational colleagues, inspecting guest rooms and public areas, coordinating laundry operations, assigning and following up on daily tasks, monitoring supplies and inventories, addressing operational issues, and collaborating with other hotel departments to ensure an excellent guest experience.

Qualifications

• Bachelor’s degree in Tourism, Hospitality, Hotel Management, or a related field is preferred.
• It is necessary to be a Mexican citizen, as the company is currently unable to hire foreign nationals due to legal permit restrictions.
• Minimum 3 years of experience in a Housekeeping supervisory or managerial position, preferably within the hospitality industry.
• Experience supervising operational teams and coordinating guest room, laundry, and/or public area operations.
• Strong leadership, organizational, and teamwork skills.
• Excellent attention to detail with a focus on cleanliness and quality standards.
• Strong problem-solving and follow-up skills.
• Guest-service and colleague-wellbeing oriented.
• Flexible schedule based on operational needs.