Housekeeping Manager

Alila Mayakoba; Solidaridad; Presencial; MXN 420.000 - 540.000; Jornada completa

Descripción de la vacante

Alila Mayakoba in Riviera Maya is seeking a Housekeeping Manager to lead the department, ensuring pristine guest rooms, public areas, and back-of-house spaces. You will oversee laundry and dry-cleaning services and maintain brand standards across operations.

The role requires 4+ years in luxury hotel housekeeping management, fluent Spanish and advanced English, plus strong problem-solving and interpersonal skills to support guests and staff.

Formación

• Ideally with a university degree or diploma in Hospitality or Tourism Management.
• Minimum of 4 years of experience as a Housekeeping Manager in luxury hotels and operation full service.
• Strong problem-solving, administrative, and interpersonal skills.
• Fluency in Spanish and advanced English (spoken and written) are both essential.

Responsabilidades

• The Housekeeping Manager ensures efficient operation of the department and maintains high standards of cleanliness and organization across guest rooms, public areas and back-of-house spaces.
• Oversees laundry and dry-cleaning services for hotel linen, staff uniforms, and guest laundry.
• Aligns departmental performance with corporate strategies and brand standards while meeting expectations of employees, guests and owners.

Conocimientos

Problem-solving

Administrative skills

Interpersonal skills

Spanish-English fluency

Educación

Hospitality degree

Descripción del empleo

The Housekeeping Manager is responsible for ensuring the efficient operation of the department, maintaining high standards of cleanliness and organization throughout the hotel. This includes guest rooms, public areas, and back-of-house non-kitchen spaces, as well as overseeing laundry and dry-cleaning services for hotel linen, staff uniforms, and guest laundry. The role also involves aligning departmental performance with corporate strategies and brand standards while consistently meeting the expectations of employees, guests, and owners.

Qualifications

• Ideally with a university degree or diploma in Hospitality or Tourism Management.
• Minimum of 4 years of experience as a Housekeeping Manager in luxury hotels and operation full service.
• Strong problem-solving, administrative, and interpersonal skills.
• Fluency in Spanish and advanced English (spoken and written) are both essential.