Housekeeping Manager

Hyatt Hotels Corporation; México; Presencial; MXN 350.000 - 550.000; Jornada completa

Descripción de la vacante

Hyatt Hotels Corporation is seeking a Housekeeping Manager to ensure the efficient operation of the department across guest rooms, public areas and back‑of‑house spaces. The role includes laundry and dry‑cleaning oversight to maintain high cleanliness standards in line with brand expectations.

Ideal candidates have a university degree in Hospitality or Tourism Management, at least 4 years in luxury hotel housekeeping management, and strong problem‑solving, administrative and interpersonal

Formación

• Ideally with a university degree or diploma in Hospitality or Tourism Management.
• Minimum of 4 years of experience as a Housekeeping Manager in luxury hotels and operation full service.
• Strong problem-solving, administrative, and interpersonal skills.
• Fluency in Spanish and advanced English (spoken and written) are both essential.

Responsabilidades

• Oversee the smooth operation of the housekeeping department across guest rooms, public areas and back‑of‑house spaces.
• Manage laundry and dry‑cleaning services for hotel linen, staff uniforms, and guest laundry.
• Ensure compliance with brand standards and corporate strategies while meeting stakeholder expectations.
• Lead, mentor and develop the housekeeping team to deliver consistent service quality.

Conocimientos

Problem solving

Administrative skills

Interpersonal skills

Educación

University degree in Hospitality or Tourism Management

Descripción del empleo

\"Hyatt is a place of learning – similar to a university. The company offers so many ways for me to learn and grow, both professionally and personally.\"

The Housekeeping Manager is responsible for ensuring the efficient operation of the department, maintaining high standards of cleanliness and organization throughout the hotel. This includes guest rooms, public areas, and back‑of‑house non‑kitchen spaces, as well as overseeing laundry and dry‑cleaning services for hotel linen, staff uniforms, and guest laundry. The role also involves aligning departmental performance with corporate strategies and brand standards while consistently meeting the expectations of employees, guests, and owners.

Qualifications

Ideally with a university degree or diploma in Hospitality or Tourism Management.

Minimum of 4 years of experience as a Housekeeping Manager in luxury hotels and operation full service.

Strong problem-solving, administrative, and interpersonal skills.

Fluency in Spanish and advanced English (spoken and written) are both essential.

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