Head of Policy Quality & Compliance

AIG; Ciudad de México; Presencial; MXN 600.000 - 900.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Tuition reimbursement

Giving Back program

Leave benefits

Descripción de la vacante

AIG, a leading global insurance organization, seeks a Quality Area Head to oversee policy issuance quality, regulatory compliance, and risk controls for the Mexico operation. You will drive prevention-focused governance, SLAs, KPIs, and cross-functional collaboration with underwriting, operations, IT, and BPOs.

Responsibilities include validating policies, endorsements, and regulatory documents, implementing continuous improvement, and embedding scalable quality standards while representing AIG

Formación

• Deep understanding of policy issuance and underwriting instructions.
• Knowledge of regulatory documentation and risk management.
• Ability to balance quality controls with service levels.

Responsabilidades

• Ensure accuracy and completeness of policies and endorsements.
• Apply quality controls to prevent errors before policy release.
• Lead cross-functional teams to embed scalable quality standards.

Conocimientos

Quality ownership

Analytical thinking

Risk-based decisions

Influence without authority

Continuous improvement

Structured execution

Quality governance

Process automation

Descripción del empleo

AIG, a leading global insurance organization, seeks a Quality Area Head to oversee policy issuance quality, regulatory compliance, and risk controls for the Mexico operation. You will drive prevention-focused governance, SLAs, KPIs, and cross-functional collaboration with underwriting, operations, IT, and BPOs.

Responsibilities include validating policies, endorsements, and regulatory documents, implementing continuous improvement, and embedding scalable quality standards while representing AIG