Head of Global Program Management & Customer Success

Flextronics - The Flex Company; Ecatepec de Morelos; On-site; MXN 1,800,000 - 3,000,000; Full time

Benefits offered by this job

Competitive Salary

Life & Medical insurance

Christmas Bonus

Food Coupons

Saving Fund

KC10

Job summary

Flex Guadalajara seeks a Director of Program Management to lead cross-functional programs for external customers, reporting to the VP, Program Management. The role focuses on developing policies and directing activities to ensure customer satisfaction and growth.

Responsibilities include strategic planning, client liaison, and overseeing project delivery across phases of development. Requires advanced English, travel willingness, and prior leadership in manufacturing/industrial settings.

Qualifications

• Bachelor's degree in business, engineering, or sciences; MBA preferred.

Responsibilities

• Develop strategic plans, goals, timelines, and success measures for client programs.
• Serve as the primary client contact and coordinate delivery of Flex products and services.
• Lead cross-functional teams to ensure on-time delivery and smooth transitions through development processes.
• Support major contract negotiations and drive business development initiatives.

Skills

Advanced English

Willingness to travel

Negotiation skills

Client relationship management

Education

Bachelor's degree in business, engineering, or sciences

MBA preferred

Job description

Flex Guadalajara seeks a Director of Program Management to lead cross-functional programs for external customers, reporting to the VP, Program Management. The role focuses on developing policies and directing activities to ensure customer satisfaction and growth.

Responsibilities include strategic planning, client liaison, and overseeing project delivery across phases of development. Requires advanced English, travel willingness, and prior leadership in manufacturing/industrial settings.