Head de Recursos Humanos y Operaciones Remoto Bilingüe

Courtpal; Mérida; Remote; MXN 244,000 - 292,000; Full time

Job summary

Courtpal is seeking an HR & People Operations Lead to support our growing nonprofit. You will manage people systems, ensure compliance, and provide employee support within a mission-driven organization focused on social justice and immigrant communities.

This role requires strong organizational skills, strategic thinking, and advanced digital proficiency to automate workflows, coordinate hiring, and maintain HRIS systems.

Qualifications

• 2+ years of HR experience in generalist or operations roles.
• Experience building and maintaining HR policies and onboarding/offboarding.
• Familiarity with payroll basics and labor concepts in Mexico.
• Ability to work independently with strong organizational skills.
• Proficient with digital tools and HR systems.

Responsibilities

• Maintain employee handbooks, HR policies, and personnel documentation
• Coordinate onboarding and offboarding processes
• Support labor compliance for Mexico- and California-based operations
• Coordinate hiring processes and manage ATS/HRIS systems
• Design, implement, and manage performance evaluation systems

Skills

Advanced English (written and spoken)

Strong organizational skills

Independent worker

Time management

Tech-savvy (Google Workspace, Slack, A

Education

Bachelor's degree or higher in HR/Business/Related field

Tools

Google Workspace

Slack

Asana

ChatGPT

Job description

We are seeking an HR & People Operations Lead to support and strengthen our growing nonprofit organization. This role is ideal for a highly organized, autonomous HR generalist with strong operational skills, strategic thinking, and advanced technological proficiency.

You will be responsible for building and maintaining people systems that ensure compliance, consistency, and employee support, within a mission-driven organization focused on social justice and immigrant communities.

Key Responsibilities

HR Compliance & Policies

• Maintain employee handbooks, HR policies, and personnel documentation
• Coordinate onboarding and offboarding processes
• Support basic labor compliance for Mexico- and California-based operations

Employee Relations

• Serve as a point of contact for managers and staff regarding workplace matters
• Address employee concerns and support conflict resolution and mediation

Performance Management

Design and implement clear, fair, and consistent performance evaluation systems

Recruitment & Hiring (Coordination)

• Coordinate hiring processes and maintain ATS/HRIS systems
• Schedule interviews, manage candidate follow-ups, and maintain hiring records

HR Systems & Operations

• Implement HR tools, workflows, and process automations
• Independently manage multiple HR and operational processes

Qualifications

• Minimum 2 years of experience in Human Resources, preferably in a generalist or operations-focused role
• Strong organizational skills with the ability to work independently
• Advanced proficiency with digital tools (Google Workspace, Slack, Asana, AI tools such as ChatGPT)
• Excellent time management and self-direction skills
• Advanced English (spoken and written)

Preferred Experience

• Basic knowledge of payroll processes and labor law in Mexico
• Familiarity with TriNet, Employer of Record (EOR) models, and general California labor law concepts

Why Join Us

• Opportunity to build and shape HR systems from the ground up
• Meaningful work with real social impact
• Collaborative, mission-driven team culture
• Professional growth within a nonprofit organization

Compensation

• Starting salary: MXN $24,000 gross per month
• Growth opportunities: Performance-based growth starting in the first year.

Requerimientos

• Educación mínima: Educación superior - Licenciatura
• 2 años de experiencia
• Idiomas: Inglés
• Conocimientos: Administración, Administracion de recursos humanos, Asana, Atracción de talento, Google workspace, Payroll, Recursos humanos, Selección de personal, Slack
• Palabras clave: resources, human, operations, operaciones, casa, remoto, remote, teletrabajo, home