Guest Experience & Sales Coordinator

Gainsight; Mexicali; Presencial; MXN 134.000 - 201.000; Jornada completa

Descripción de la vacante

Marriott International’s Courtyard in Mexicali is seeking a guest service professional to manage reservations, assist guests, and uphold brand standards. The role involves answering calls, processing requests, and coordinating with departments to ensure a seamless guest experience.

Applicants should have a high school diploma and at least 2 years of related experience. This is an on-site, non-management position located at Calzada Cetys 2650 in Mexicali.

Formación

• Education: High school diploma or equivalent.
• Related work experience: at least 2 years in a similar role.
• Supervisory experience: none.

Responsabilidades

• Resolve guest calls, requests, or problems to maximize guest satisfaction.
• Process reservation requests, changes, and cancellations by phone, fax, or mail.
• Enter Marriott Rewards information into the appropriate software when taking reservations.
• Assist management in training and motivating employees; serve as a role model.
• Follow company policies; protect assets and maintain confidentiality of information.

Educación

High school diploma or G.E.D. equivalent

Descripción del empleo

Marriott International’s Courtyard in Mexicali is seeking a guest service professional to manage reservations, assist guests, and uphold brand standards. The role involves answering calls, processing requests, and coordinating with departments to ensure a seamless guest experience.

Applicants should have a high school diploma and at least 2 years of related experience. This is an on-site, non-management position located at Calzada Cetys 2650 in Mexicali.