Growth & Transformation Program Manager

Amazon Inc.; México; On-site; MXN 480,000 - 720,000; Full time

Job summary

Amazon Now in Mexico City is seeking a Program Manager to drive growth and transformation in the Quick Commerce business. You will work with cross-functional teams to identify opportunities, translate insights into actionable plans, and deliver measurable results aligned with customer value.

The role emphasizes collaboration with Product, Operations, Tech, and Finance, with data-driven decision making and a focus on speed and scalability in a dynamic, high-growth environment.

Qualifications

• 3+ years of working cross functionally with tech and non-tech teams experience.
• 3+ years of defining and implementing process improvement initiatives using data and metrics experience.
• Bachelor's degree
• Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas).
• Experience defining program requirements and using data and metrics to determine improvements.
• 3+ years of client or vendor facing roles with a focus in relationship management and negotiation skills experience.

Responsibilities

• Own and drive key business initiatives to accelerate growth, improve performance, and transform the Quick Commerce business, translating strategic priorities into actionable plans.
• Identify business opportunities through market analysis, customer insights, and performance data, developing recommendations to improve the customer value proposition and business results.
• Partner with Product Managers to identify customer needs and business opportunities, contributing to the development and refinement of new products, features, and services.
• Develop and manage business plans with clear objectives, success metrics, and milestones across selection, product availability, pricing competitiveness, and delivery performance.
• Lead regular business reviews and deep-dive analyses to assess performance, identify root causes, prioritize opportunities, and drive corrective actions.
• Drive continuous improvement by challenging existing processes, identifying operational gaps, and implementing scalable solutions as the business evolves.
• Lead cross-functional initiatives, working closely with Operations, Product, Tech, Marketing, Category, and Finance teams, as well as external partners, to ensure alignment and execution.
• Proactively identify risks, remove blockers, and manage competing priorities to ensure timely delivery of key business initiatives.

Skills

Crossfunctional collaboration

Data-driven decision making

Process improvement

Excel proficiency

Requirements definition

Client/vendor relationships

Education

Bachelor's degree

Tools

Excel

SQL

Job description

Amazon Now in Mexico City is seeking a Program Manager to drive growth and transformation in the Quick Commerce business. You will work with cross-functional teams to identify opportunities, translate insights into actionable plans, and deliver measurable results aligned with customer value.

The role emphasizes collaboration with Product, Operations, Tech, and Finance, with data-driven decision making and a focus on speed and scalability in a dynamic, high-growth environment.