Growth Strategy & Operations Analyst

DiDi Global; Ciudad de México; Presencial; MXN 800.000 - 1.000.000; Jornada completa

Descripción de la vacante

DiDi Global Inc. in Mexico City is seeking an experienced Strategy and Engagement Sr. Analyst to translate growth initiatives into high-impact workflows across DiDi Food and adjacent services. You will drive execution rigor and process optimization with a focus on SLAs, productivity, and cost-to-serve.

You will partner with Product and Field Operations to implement pilots, scale experiments, and report on performance to senior leadership, shaping regional expansion and sustainable growth.

Formación

• Bachelor’s degree in Business, Economics, Data Science, Engineering, or a related field is preferred.
• Analytical skills to analyze large datasets using SQL and Excel and build quantitative models.
• Experience with Python, Power BI, and experimentation platforms.
• Strategic thinking with ability to translate results into optimizations.
• Proven cross-functional project leadership with strict timelines.
• Excellent written and verbal communication for executive presentations.
• 3–6 years of relevant experience in strategy, operations, analytics, or engagement roles; scaling pilots across cities or regions preferred.

Responsabilidades

• Driving Operational Optimization & Analytics: analyzing multi-source datasets to identify operational bottlenecks and implementing process improvements that reduce cost-to-serve and lower order cancellation rates
• Leading Pilot Execution & Scaling: designing, executing, and scaling operational pilots and A/B tests alongside Product and Supply teams to optimize dispatch logic, courier incentives, and merchant onboarding workflows, establishing repeatable playbooks across key cities
• Owning Performance Management & Executive Reporting: Building automated operational dashboards and delivering data-backed reviews to senior leadership, tracking performance against key SLAs, contribution margins, and execution milestones to drive accountability and resource reallocation
• Managing Cross-Functional Projects End-to-End: Leading the execution of high-priority strategic initiatives, aligning Commercial Operations, Product, and Field teams around strict timelines, risk mitigation, and target operational KPIs
• Championing Process Automation & Scalability: Partnering with Product and Local Ops to standardize, automate, and document core operational workflows—transitioning manual ad-hoc fixes into scalable systems that streamline regional expansion and daily execution

Conocimientos

Analytical skills

Strategic thinking

Project execution

Communication

Proactive

Educación

Bachelor's degree in Business, Economics, Data Science, Engineering, or related field

Herramientas

SQL

Excel

Python

Power BI

Experimentation platforms

Descripción del empleo

DiDi Global Inc. in Mexico City is seeking an experienced Strategy and Engagement Sr. Analyst to translate growth initiatives into high-impact workflows across DiDi Food and adjacent services. You will drive execution rigor and process optimization with a focus on SLAs, productivity, and cost-to-serve.

You will partner with Product and Field Operations to implement pilots, scale experiments, and report on performance to senior leadership, shaping regional expansion and sustainable growth.