GRC Issue & Remediation Lead — Hybrid/Mexico

EX Squared; Ciudad de México; Híbrido; MXN 900.000 - 1.500.000; Jornada completa

Descripción de la vacante

EX Squared LATAM seeks a GRC Issue & Remediation Manager to oversee the end-to-end Issue Management program in Mexico. You will drive governance, remediation progress, and risk mitigation, partnering with service owners, directors, and auditors.

The role requires Advanced English, hybrid work in Mexico (Mexico City or Guadalajara preferred), and direct coordination with senior leadership to ensure timely, sustainable remediation outcomes.

Formación

• Experience in Issue Management, governance, risk, audit, and remediation.
• Experience leading cross-functional remediation programs and escalation.
• Advanced English proficiency and executive communication skills.
• Bachelor's degree in IT, cybersecurity, risk management, or related field.

Responsabilidades

• Lead governance and oversight of the end-to-end Issue Management program.
• Establish standards, governance expectations, reporting practices, and metrics.
• Ensure issues are documented, evaluated, remediated, validated, and closed.
• Provide executive reporting and constructive challenge to support remediation outcomes.
• Coach Senior Associates and supporting resources.
• Present trends, risks, and remediation performance to leadership.

Conocimientos

Issue Management

Governance

Stakeholder management

Executive communication

Risk management

Remediation leadership

Cross-functional collaboration

English proficiency

Educación

Bachelor's degree in Information Technology or related field

Master's degree in Business Administration or related field

Descripción del empleo

EX Squared LATAM seeks a GRC Issue & Remediation Manager to oversee the end-to-end Issue Management program in Mexico. You will drive governance, remediation progress, and risk mitigation, partnering with service owners, directors, and auditors.

The role requires Advanced English, hybrid work in Mexico (Mexico City or Guadalajara preferred), and direct coordination with senior leadership to ensure timely, sustainable remediation outcomes.