Golf Course Assistant Manager

Four Seasons; El Tamarindo; Presencial; MXN 600.000 - 820.000; Jornada completa

Descripción de la vacante

Four Seasons Resort Tamarindo, México, seeks an Assistant Golf Course Manager to support the Director of Golf in daily golf operation leadership. The role focuses on maintaining luxury service standards, overseeing the golf facility, and driving guest satisfaction with a dedicated team.

You will supervise staff, manage tee times and events, coordinate shop and practice facilities, and assist in tournaments and member programming to elevate the guest experience.

Formación

• Minimum 2–3 years of experience in golf operations, hospitality, or a supervisory leadership role within a resort, private club, or luxury golf facility.
• Strong knowledge of golf operations, golf etiquette, tournament administration, pace of play management.

Responsabilidades

• Support the Director of Golf in overseeing the daily operation of the golf facility, ensuring compliance with Four Seasons service standards and procedures.
• Supervise the Golf Operations team and foster a culture of accountability and service excellence.
• Assist in managing golf shop operations, starting procedures, practice facilities, cart staging, and outside services.
• Welcome members and guests with personalized and professional service throughout their golf experience.
• Coordinate tee sheet management, pace of play, player flow, and daily golf activities.
• Assist in planning and executing tournaments, outings, clinics, member events, and special programming.
• Oversee golf operations staff including starters, marshals, outside services attendants, and golf shop associates.
• Respond promptly to guest inquiries and service recovery opportunities.

Conocimientos

Golf operations

Staff supervision

Guest service

Tournament administration

Pace of play management

Educación

Associate's or Bachelor's in Golf/Hospitality/Business

Descripción del empleo

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

An oceanfront resort on Mexico's pacific, set within a private reserve. Escape to a secluded nature reserve in Mexico's Tamarindo, the pristine coastline where verdant jungle meets the Pacific Ocean. With our unique location on a private peninsula, Four Seasons Resort Tamarindo, México, invites you to leave the world behind and explore this undiscovered region of Mexico - far from everything, yet remotely close. This particular topography, and the wildlife that calls it home, make the area a treasure to be protected. We provide a natural refuge for those who seek an authentic connection to Mexico, its biodiversity and culture. The best of Mexico has yet to be discovered.

About the Role

The Assistant Golf Course Manager supports the Director of Golf in the administration of all aspects of the golf operation, ensuring that Four Seasons service standards, operational procedures, and resort policies are consistently followed. In this role, you will oversee the daily operation of the golf facility, delivering exceptional member and guest experiences while maintaining the highest standards of golf operations, team leadership, and course presentation. Ultimately, the Assistant Golf Course Manager is responsible for supporting operational excellence, enhancing guest satisfaction, driving golf-related revenue, and fostering a culture of service and teamwork.

What You Will Do

• Support the Director of Golf in overseeing the daily operation of the golf facility, ensuring compliance with Four Seasons service standards and operational procedures.
• Supervise and guide the day-to-day activities of the Golf Operations team, fostering a culture of accountability, continuous learning, and service excellence.
• Assist in managing golf shop operations, starting procedures, practice facilities, cart staging, and outside services.
• Welcome members and guests, delivering personalized and professional service throughout their golf experience.
• Coordinate tee sheet management, pace of play, player flow, and daily golf activities.
• Assist in planning and executing tournaments, outings, golf clinics, member events, and special programming.
• Supervise golf operations staff, including starters, marshals, outside services attendants, and golf shop associates.
• Respond promptly and professionally to guest inquiries, requests, and service recovery opportunities.
• Maintain accurate reservation systems, tournament records, player information, and operational reports.
• Ensure cleanliness, organization, and presentation standards throughout the golf shop, practice facilities, staging areas, and guest service spaces.
• Monitor merchandise inventory, retail displays, equipment control, and golf cart operations.
• Enforce golf course policies, safety standards, pace of play guidelines, and facility regulations.
• Collaborate with Grounds, Food & Beverage, Membership, and other Resort departments to ensure seamless guest experiences.
• Support revenue-generating initiatives including tournaments, memberships, retail sales, golf instruction, and guest programming.
• Maintain a safe working environment and ensure compliance with all local, state, federal, and company health and safety regulations.
• Conduct private lessons, golf clinics, junior programs, and instructional events when qualified and business needs require.
• Support administrative functions including scheduling, reporting, onboarding, training, and operational documentation.
• Perform additional responsibilities as assigned to support the success of the Golf operation.

What You Bring

• High School Diploma or equivalent required.
• Associate's Degree or Bachelor's Degree in Golf Management, Hospitality Management, Business Administration, Sports Management, or a related field preferred.
• Minimum of 2-3 years of experience in golf operations, hospitality, or a supervisory leadership role within a resort, private club, or luxury golf facility.
• Strong knowledge of golf operations, golf etiquette, tournament administration, pace of play manag