Global Telecom Program Manager – Agile Delivery

Thales; Ciudad de México; On-site; MXN 700,000 - 1,100,000; Full time

Job summary

Thales is seeking a Project Manager to lead end-to-end telecom and managed services projects from initiation to closure in a multi-country setting. You will interface with delivery teams, customers, and leadership to ensure scope, timelines, and contractual obligations are met.

You will build detailed project plans, track financials, manage risks, and coordinate across cross-functional teams, reporting to executives and ensuring governance and compliance throughout the project lifecycle.

Qualifications

• Bachelor's degree in Engineering, IT, Telecom, or related field
• 5–10+ years of experience in project delivery within telecom or IT services
• Proven experience managing large-scale or strategic customer projects
• Certifications preferred: PMP / Agile / Scrum / SAFe (desirable)

Responsibilities

• Own and deliver end-to-end project lifecycle (initiation → closure) for telecom or managed services projects
• Manage customer engagements, ensuring scope, timelines, and contractual obligations are met
• Build and maintain detailed project plans, including milestones, dependencies, and resource allocation
• Track and control project financials (revenue, cost, margin, forecasts)
• Identify and manage risks, issues, and escalations, especially in multi-vendor environments
• Coordinate across cross-functional teams (network, infrastructure, service delivery, operations)
• Lead status reporting to stakeholders (customers, leadership, top management, sales)
• Drive governance and compliance (internal processes, audit readiness, contractual adherence)
• Manage change requests, scope evolution, and customer approvals
• Ensure successful handover to operations

Job description

Thales is seeking a Project Manager to lead end-to-end telecom and managed services projects from initiation to closure in a multi-country setting. You will interface with delivery teams, customers, and leadership to ensure scope, timelines, and contractual obligations are met.

You will build detailed project plans, track financials, manage risks, and coordinate across cross-functional teams, reporting to executives and ensuring governance and compliance throughout the project lifecycle.