Global Logistics Customer Service Specialist

CEVA Logistics; Ciudad de México; Presencial; MXN 167.000 - 257.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Career development opportunities

Exposure to international logistics

Collaborative and inclusive work环境

Descripción de la vacante

CEVA Logistics in Mexico City, Mexico, is seeking a junior logistics assistant to support daily ocean and air import/export operations. You will create and update shipments in CargoWise and TMS platforms, validate documents, and ensure process compliance.

Join a global team and gain exposure to international logistics, while developing your organizational and communication skills in a collaborative, fast-paced environment.

Formación

• Bachelor's degree in International Business, International Trade, Business Administration, Logistics, Transportation or related field.
• 0 to 1 year of professional experience in Logistics, Supply Chain, Customer Service, Freight Forwarding, or Administrative Operations.
• Conversational English proficiency.
• Strong attention to detail and organizational skills.
• Basic proficiency in Microsoft Office applications.
• Customer-focused mindset and strong communication skills.

Responsabilidades

• Support daily Ocean and Air Import & Export operations.
• Create and update shipments in operational systems, including CargoWise and TMS platforms.
• Validate shipping documentation and ensure process compliance.
• Monitor shipment milestones and maintain accurate tracking information.
• Coordinate with internal teams and external partners to ensure smooth shipment execution.
• Provide shipment updates and operational support to customers and stakeholders.
• Support invoicing and reporting activities.
• Follow SOPs and contribute to operational excellence initiatives.

Conocimientos

Attention to detail

Organizational skills

Communication skills

Microsoft Office

Conversational English

Educación

Bachelor's degree in International Business, International Trade, Business Administration, Logistics, Transportation

Herramientas

CargoWise

Descripción del empleo

CEVA Logistics in Mexico City, Mexico, is seeking a junior logistics assistant to support daily ocean and air import/export operations. You will create and update shipments in CargoWise and TMS platforms, validate documents, and ensure process compliance.

Join a global team and gain exposure to international logistics, while developing your organizational and communication skills in a collaborative, fast-paced environment.