Global HR Operations Consultant

British Council; Ciudad de México; On-site; MXN 331,000 - 397,000; Full time

Job summary

British Council is seeking a People Solutions Consultant to deliver HR operations across multiple geographies, focusing on onboarding, leave management, and data integrity within MyHR. You will work with MSP and global HR to ensure compliant, efficient processes and drive continuous improvement.

The role requires experience with HR operations and SAP SuccessFactors, and a collaborative approach to support diverse stakeholders while maintaining high service quality.

Qualifications

• Experience delivering HR operations as part of a geographically dispersed team.
• Knowledge of core HR policies and processes.
• Experience with outsourced service providers or internal equivalents.

Responsibilities

• Deliver standardised HR operational processes including onboarding, exit, and leave management.
• Maintain accuracy and timeliness of employee data in MyHR.
• Issue contracts and letters; ensure data integrity and compliance with global/local policies.
• Collaborate with MSP and other HR functions to improve employee experience.
• Develop and implement SOPs, knowledge articles, and process maps.

Skills

HR operations

Onboarding

Leave management

Contract issuance

Data integrity

Stakeholder management

Tools

SAP SuccessFactors

MyHR

Job description

British Council is seeking a People Solutions Consultant to deliver HR operations across multiple geographies, focusing on onboarding, leave management, and data integrity within MyHR. You will work with MSP and global HR to ensure compliant, efficient processes and drive continuous improvement.

The role requires experience with HR operations and SAP SuccessFactors, and a collaborative approach to support diverse stakeholders while maintaining high service quality.