Global Higher Ed Programs Support Specialist

world4822stri986des; Mérida; Híbrido; MXN 543.000 - 883.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, dental, and vision coverage

Volunteer day

PTO 25 days

Hybrid work options

Statutory holidays

Descripción de la vacante

WorldStrides is seeking an administrative support teammate on the Higher Ed team to assist with a variety of tasks from registration platforms to traveler documentation. You will collaborate with internal colleagues to ensure smooth operations for each program.

Fluent in English and Spanish with strong Microsoft Office skills, you will manage data, payments, and communications, thriving in a fast-paced environment while delivering accurate, timely service to participants and clients.

Formación

• Fluent in English and Spanish

Responsabilidades

• Provide excellent customer service to program participants, clients, and internal teammates
• Assist with creating and maintaining online registration platforms
• Complete operational updates within GIS and other systems
• Organize and manage individual travel requests
• Assist in the collection of outstanding individual payments from program participants
• Develop template itineraries for destinations including building out our online "app" itineraries
• Prepare all program related final documentation for distribution to travelers
• Create orientation and marketing materials for clients
• Disseminate travel related information to participants via email and phone
• Manage data from different registration portals and platforms
• Complete other general administrative tasks including, but not limited to phone calls and data entry projects
• Fulfill other projects as assigned by the management team

Conocimientos

Bilingual English/Spanish

Microsoft Office

Communication skills

Multi-tasking

Independent worker

Attention to detail

Teamwork

Global education interest

Educación

Bachelor's degree

Herramientas

GIS

Microsoft Excel

Descripción del empleo

WorldStrides is seeking an administrative support teammate on the Higher Ed team to assist with a variety of tasks from registration platforms to traveler documentation. You will collaborate with internal colleagues to ensure smooth operations for each program.

Fluent in English and Spanish with strong Microsoft Office skills, you will manage data, payments, and communications, thriving in a fast-paced environment while delivering accurate, timely service to participants and clients.