Bilingual Global Programs Operations Specialist

Worldstrides; Mérida; Híbrido; MXN 167.000 - 290.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Food stamps (10% of gross salary)

1 paid volunteer day

25 PTO days to start – accrue up to 28

4 mental health days

5 bereavement days

Mexican Federal Holidays

Flexible on-site and hybrid schedule

Employee Resource Groups / DEI council

Fitness opportunities

Employee Assistance Program (EAP)

Paid parental leave

Medical, dental, vision coverage; life

Descripción de la vacante

WorldStrides, a global leader in educational travel, is seeking a Program Support Specialist (PSS) to join the Higher Ed team. You’ll work with Account Managers and Sales to support admin tasks, build itineraries, and keep registration sites running smoothly.

You will handle traveler communications, process payments, prepare final documentation, and create orientation materials. Fluency in English and Spanish, strong Excel/Office skills, and a collaborative, detail‑oriented mindset are essential.

Formación

• Fluent in English and Spanish.
• Proficient with Microsoft Office apps (Excel, Word, Outlook, PowerPoint).
• Strong teamwork and value-add mindset.
• Excellent written and oral communication in English.
• Ability to multi-task and prioritize multiple projects.
• Independent worker in a fast-paced environment.
• Attention to detail and organizational skills.
• Interest in global education and world markets.

Responsabilidades

• Support Account Managers and Sales with admin tasks.
• Create and maintain online registration platforms.
• Process operational updates in GIS and other systems.
• Organize travel requests and collect payments.
• Prepare final travel documentation and itineraries.
• Create orientation and marketing materials for clients.
• Disseminate travel information via email and phone.
• Manage data from registration portals and perform data entry.
• Complete other general administrative tasks as needed.

Conocimientos

Fluent in English and Spanish

Microsoft Office

Strong teamwork

Excellent communication

Multi-tasking

Independent work

Attention to detail

Global education interest

Educación

Bachelor’s Degree

Herramientas

Microsoft Excel

Microsoft Word

Microsoft Outlook

Microsoft PowerPoint

Descripción del empleo

WorldStrides, a global leader in educational travel, is seeking a Program Support Specialist (PSS) to join the Higher Ed team. You’ll work with Account Managers and Sales to support admin tasks, build itineraries, and keep registration sites running smoothly.

You will handle traveler communications, process payments, prepare final documentation, and create orientation materials. Fluency in English and Spanish, strong Excel/Office skills, and a collaborative, detail‑oriented mindset are essential.