Bilingual Program Support Specialist (Global Education)

WorldStrides, Inc.; Mérida; Híbrido; MXN 167.000 - 257.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Flexible work schedule

Hybrid opportunities

Volunteer day

Descripción de la vacante

WorldStrides is seeking a PSS to support the Higher Ed team with diverse admin tasks, including building itineraries, creating registration sites, and traveler resources. The role collaborates with Account Managers and Sales to ensure smooth operations.

Responsibilities include data entry, payments collection, and creating final documentation for travelers, with on-site and hybrid work options available. Fluency in English and Spanish is required.

Formación

• Fluent in English and Spanish.
• MS Office proficiency including Excel, Word, Outlook, and PowerPoint.
• Excellent written and oral communication skills in Advanced English.
• Ability to multi-task and prioritize multiple projects.
• Capable of working independently in a fast-paced environment.
• Strong attention to detail and organizational skills.
• Interest in global education with basic knowledge of world markets and currencies.

Responsabilidades

• Provide excellent customer service to participants, clients, and internal teammates.
• Assist with creating and maintaining online registration platforms.
• Complete operational updates within GIS and other systems.
• Organize and manage individual travel requests.
• Assist in collecting outstanding payments from participants.
• Develop templates for itineraries and online app itineraries.
• Prepare program-related final documents for travelers.
• Create orientation and marketing materials for clients.
• Disseminate travel information via email and phone.
• Manage data from registration portals and platforms.
• Fulfill other general administrative tasks and data entry.
• Support management with assigned projects.

Conocimientos

Bilingual English/Spanish

MS Office

Teamwork

Communication

Attention to detail

Educación

Bachelor’s Degree Desired

Herramientas

GIS

Descripción del empleo

WorldStrides is seeking a PSS to support the Higher Ed team with diverse admin tasks, including building itineraries, creating registration sites, and traveler resources. The role collaborates with Account Managers and Sales to ensure smooth operations.

Responsibilities include data entry, payments collection, and creating final documentation for travelers, with on-site and hybrid work options available. Fluency in English and Spanish is required.