Global Head of People Operations & Total Rewards

Boldr Impact; Mérida; Hybrid; MXN 1,800,000 - 3,400,000; Full time

Job summary

Boldr is seeking a Senior Director, People Operations, to serve as the operational backbone of the People function across five countries. You will own systems, rewards, and standards enabling scalable, fair processes with strong governance and data integrity.

This role reports to the VP, People and partners with Payroll, ER, and compliance teams. You will lead teams across People Operations, Total Rewards, and Business Partnering, driving policy development, vendor management, and remote

Qualifications

• 10+ years in People or HR, with multi-country leadership experience.
• Experience building or rebuilding People infrastructure: operating model, shared services, HRIS, comp governance, and compliance frameworks.
• Strong labor and compliance instincts across multiple countries.
• Fluent communication and stakeholder management across time zones.

Responsibilities

• Own the employee lifecycle end-to-end across five countries: onboarding, changes, offboarding.
• Lead Rippling as HRIS and system of record, design clean workflows and self-service.
• Establish data integrity and reporting discipline: headcount, attrition, people data.
• Partner with Payroll to protect accuracy and timeliness in every jurisdiction.
• Modernize People infrastructure through automation and sound system design for scalable support.
• Own compensation and benefits governance across geographies anchored to Living Wage.
• Direct compensation cycles with rigor, timelines, and auditability.
• Oversee job banding and pay structures using Payfactors for equity and defensibility.
• Steward pay equity and transparency norms across countries.

Skills

HRIS

Payroll collaboration

Data integrity & reporting

Pay equity

Job banding

Policy development

Multi-country leadership

People Operations

Automation & system design

Compliance & governance

Vendor management

Tools

Rippling

Payfactors

Workable

Juno LMS/LXP

Job description

Boldr is seeking a Senior Director, People Operations, to serve as the operational backbone of the People function across five countries. You will own systems, rewards, and standards enabling scalable, fair processes with strong governance and data integrity.

This role reports to the VP, People and partners with Payroll, ER, and compliance teams. You will lead teams across People Operations, Total Rewards, and Business Partnering, driving policy development, vendor management, and remote