Global Head of People Operations & Compliance

Boldr; Mérida; Remote; MXN 3,000,000 - 5,000,000; Full time

Job summary

Boldr is seeking aSenior Director, People Operations to lead a five-country People function, driving scalable processes, data integrity, and compliant governance. You will oversee HRIS, total rewards, and employee relations while partnering with regional leaders to scale thoughtfully and fairly across jurisdictions.

You will build and lead teams, own budgets, and shape policy across compliance, risk, and global employment.

Qualifications

• 10+ years in People or HR, with 8+ years leading multi-function or multi-country teams across People Operations, Total Rewards, ER, or Compliance including leading managers.
• Experience building or rebuilding People infrastructure: operating model, shared services, HRIS, comp governance, and compliance frameworks.
• Strong, varied labor and compliance instincts across multiple countries.
• Demonstrated command of HR technology. Our stack includes Rippling (HRIS), Payfactors (compensation data), Workable (ATS), and Juno (LMS/LXP).
• A track record of leading compensation cycles and governance, including benchmarking, job banding, and pay equity.
• Experience handling sensitive ER matters and investigations with fairness and discretion.
• Excellent judgment and communication. You can push back when needed and keep stakeholders aligned.
• Comfortable working remotely across time zones in a fast-growing, globally distributed team.

Responsibilities

• Lead and develop the People Operations, Total Rewards, and Business Partnering teams; set clear goals, coach for growth, and build a culture of service excellence.
• Own the budget for People Operations, Total Rewards, and Business Partnering, including people, systems, and vendor costs.
• Establish clarity on decision rights, service levels, and escalation paths, so it is clear how People decisions get made here.
• Partner with the VP, the Talent Acquisition and People Success pillars, Business Operations, Finance, and client-facing teams to keep the backbone aligned to the business and company strategy.
• Oversee records, audit, and data protection for People data.
• Translate local labor realities into sound, consistent decisions, flag clearly where in-country counsel is needed, and engage and consult with counsel on these matters.

Skills

People operations

HRIS (Rippling)

Compliance

Pay equity

Multi-country leadership

ER investigations

Tools

Rippling

Payfactors

Workable

Juno

Job description

Boldr is seeking aSenior Director, People Operations to lead a five-country People function, driving scalable processes, data integrity, and compliant governance. You will oversee HRIS, total rewards, and employee relations while partnering with regional leaders to scale thoughtfully and fairly across jurisdictions.

You will build and lead teams, own budgets, and shape policy across compliance, risk, and global employment.