Global Customer Project Engineer — Project Lead

Schneider Electric; Ciudad de México; In loco; MXN 420.000 - 660.000; Tempo pieno

Descrizione del lavoro

Schneider Electric Mexico City Rojo Gómez plant is seeking a Customer Project Engineer to lead customer projects across Front Office, Engineering, Manufacturing and Supply Chain. You will ensure on-time delivery, coordinate with multidisciplinary teams and manage changes with a customer-focused approach.

This role emphasizes project management, ERP-driven order tracking (SAP/MAPICS) and close collaboration with global teams to drive customer satisfaction and project success.

Competenze

• Bachelor’s degree in Industrial, Mechanical, Electrical Engineering or related field.
• Minimum 3 years of experience in project management, manufacturing, or operations.
• Advanced English proficiency.
• Strong analytical skills for risk assessment and decision-making.
• Ability to manage budgets and control costs.

Mansioni

• Act as the main point of contact for the Front Office team, ensuring smooth execution of customer projects in the plant.
• Monitor project progress and provide constant updates to customers, guaranteeing on-time delivery aligned with client requirements.
• Manage order entry and follow-up through ERP systems (SAP, MAPICS), coordinating with engineering and manufacturing teams.
• Track KPIs such as OTDS, OTDC, overdue orders, and milestones to ensure service level and timely invoicing.
• Organize and lead Factory Witness Tests (FWT), both virtual and on-site, maintaining effective communication with customers.
• Handle customer changes and complaints, ensuring updated information and post-sales follow-up for customer satisfaction.
• Support compliance with SPS indicators and integrated management system requirements (ISO standards).

Conoscenze

Project management

Manufacturing processes

SAP

MAPICS

Communication

Customer focus

Leadership

Formazione

Bachelor’s degree in Industrial, Mechanical, Electrical Engineering or related field

Strumenti

SAP

MAPICS

Descrizione del lavoro

Schneider Electric Mexico City Rojo Gómez plant is seeking a Customer Project Engineer to lead customer projects across Front Office, Engineering, Manufacturing and Supply Chain. You will ensure on-time delivery, coordinate with multidisciplinary teams and manage changes with a customer-focused approach.

This role emphasizes project management, ERP-driven order tracking (SAP/MAPICS) and close collaboration with global teams to drive customer satisfaction and project success.