Global Customer Project Engineer - PM & ERP

Schneider Electric Corp; Ciudad de México; In loco; MXN 420.000 - 660.000; Tempo pieno

Descrizione del lavoro

Schneider Electric Corp. in Mexico City seeks a Customer Project Engineer to lead customer projects at the Rojo Gómez plant, coordinating Front Office, engineering, manufacturing, and Supply Chain teams to ensure on-time delivery and customer satisfaction.

You will manage ERP entry, monitor KPIs, and lead cross-functional collaboration while upholding ISO standards and SPS indicators within a global, innovation-driven environment.

Competenze

• Bachelor’s degree in Industrial, Mechanical, Electrical Engineering or related field.
• Minimum 3 years of experience in project management, manufacturing, or operations.
• Advanced English proficiency.
• Strong analytical skills for risk assessment and decision-making.
• Ability to manage budgets and control costs.

Mansioni

• Act as the main point of contact for the Front Office team, ensuring smooth execution of customer projects in the plant.
• Monitor project progress and provide constant updates to customers, guaranteeing on-time delivery aligned with client requirements.
• Manage order entry and follow-up through ERP systems (SAP, MAPICS), coordinating with engineering and manufacturing teams.
• Track KPIs such as OTDS, OTDC, overdue orders, and milestones to ensure service level and timely invoicing.
• Organize and lead Factory Witness Tests (FWT), both virtual and on-site, maintaining effective communication with customers.
• Handle customer changes and complaints, ensuring updated information and post-sales follow-up for customer satisfaction.
• Support compliance with SPS indicators and integrated management system requirements (ISO standards).

Conoscenze

Project management

Manufacturing knowledge

ERP tools

Communication

Customer orientation

Leadership

Formazione

Bachelor’s degree in Industrial, Mechanical, Electrical Engineering or related field

Strumenti

SAP

MAPICS

Descrizione del lavoro

Schneider Electric Corp. in Mexico City seeks a Customer Project Engineer to lead customer projects at the Rojo Gómez plant, coordinating Front Office, engineering, manufacturing, and Supply Chain teams to ensure on-time delivery and customer satisfaction.

You will manage ERP entry, monitor KPIs, and lead cross-functional collaboration while upholding ISO standards and SPS indicators within a global, innovation-driven environment.