Global Area Manager: People-First Operations Lead

Servicios Comerciales Amazon Mexico S. De R.L. De C.V.; Región Centro; On-site; MXN 480,000 - 700,000; Full time

Job summary

Amazon in Mexico is seeking an Area Manager to lead a team of associates in a distribution warehouse. You will mentor, coach, and develop staff while ensuring safety, quality, attendance, and engagement during shifts.

The role emphasizes servant leadership and operational excellence in a high-volume fulfillment environment. The position requires flexibility for onsite shifts, overtime as needed, and strong English communication skills.

Qualifications

• Bachelor's degree or equivalent is required.
• Experience in English-language communication is essential.
• 1+ years of employee and performance management experience.

Responsibilities

• Day-to-day management of the site and delivery of Amazon orders.
• Lead a direct/indirect team to ensure a safe workplace and trained staff.
• Coordinate duties for process assistants and ensure policy compliance.
• Communicate policies and maintain reliable information flow for the team.
• Develop performance goals to meet customer demand and quality targets.
• Support continuous improvement and safety initiatives during shifts.

Skills

Team leadership

People management

English communication

Education

Bachelor's degree or equivalent

Tools

Tableau

Quicksight

Data modeling

Job description

Amazon in Mexico is seeking an Area Manager to lead a team of associates in a distribution warehouse. You will mentor, coach, and develop staff while ensuring safety, quality, attendance, and engagement during shifts.

The role emphasizes servant leadership and operational excellence in a high-volume fulfillment environment. The position requires flexibility for onsite shifts, overtime as needed, and strong English communication skills.