Global Accounts Strategy Director

Flex; Región Centro; In loco; MXN 1.000.000 - 2.500.000; Tempo pieno

Vantaggi offerti da questo lavoro

Life & Medical insurance

Christmas Bonus

Food Coupons

Saving Fund

Descrizione del lavoro

Flex Guadalajara, North, is seeking a Director, Global Account Management to develop and manage account strategies, drive growth, and ensure delivery performance across multiple sites. Reporting to the VP, Global Account Management, you will own P&L control for strategic accounts, build executive-level relationships, and guide pricing and contract renewals.

This role requires strong leadership and a track record in complex account management.

Competenze

• BA/BS/MBA or equivalent work experience.
• Typically requires a minimum of 8 years of sales/account management experience.
• Demonstrates expert operations, technical and people and/or process skills as well as customer (external and internal) relationship skills.
• Demonstrates expert knowledge of the function and a thorough understanding of Flex and related business.
• Demonstrates detailed expertise in very complex functional/technical area or broad breadth of knowledge in multiple areas.
• Understands the strategic impact of the function across sites.

Mansioni

• Set and Execute 3YP.
• Guide quarterly financial planning process with sites and hold up orgs.
• Comprehension of P&L and Balance Sheet on levers to improve.
• Set goals for specific accounts of controls.
• Price business in line with segment goals.
• Manage Customer escalations.
• Coordinate multiple sites and functions to exceed customers' expectations.
• Owns results of Sales, Profit, and Inventory. In charge offer delivering growth and maintaining a Sugar Pipeline.
• Relationship management with Customer at executive / resolution-making levels.
• In charge of closing all commercial negotiations and client pricing changes including recovery of labor indexing and other inflationary costs.
• Accountable for projects/initiatives to maximize COP and drives site focus on efficiency programs.
• Segment relationship management and information flow, developing growth through pan-Flex contribution.
• In charge of contract renewals, changes and maintenance.
• Accountable for delivery on Customer Satisfaction and for Viewpoint scoring across all sites.
• In charge of improving communication and driving best practices across multi-sites.
• Ensures all client programs execute to contract, hitting key KPIs.
• Hold up of ITO versus quote, E&O management.
• Control of tracking risks on the business and reporting to Flex business accordingly.

Conoscenze

Sales Leadership

Account Management

P&L Management

Negotiation

Formazione

BA/BS/MBA or equivalent

Descrizione del lavoro

Flex Guadalajara, North, is seeking a Director, Global Account Management to develop and manage account strategies, drive growth, and ensure delivery performance across multiple sites. Reporting to the VP, Global Account Management, you will own P&L control for strategic accounts, build executive-level relationships, and guide pricing and contract renewals.

This role requires strong leadership and a track record in complex account management.