Gerente de Salón y Spa Remoto | Lidera Operaciones

Placements24; San Bartolo Naucalpan Centro; Hybrid; MXN 400,000 - 650,000; Full time

Benefits offered by this job

Flexible remote work

Health benefits

Paid time off

Professional development

Performance bonuses

Job summary

Placements24 is seeking a seasoned Gerente de Salón de Belleza y Spa to oversee remote operations for a Naucalpan-based salon and spa portfolio. You will lead staff, optimize service delivery, and strategize for growth while ensuring client satisfaction from a home office.

The role calls for strong leadership, excellent communication, and a deep understanding of beauty industry dynamics. We offer health benefits, competitive compensation, and opportunities for remote professional development.

Qualifications

• Minimum 5 years of experience in salon or spa management, focusing on operations and customer service.
• Proven leadership and team management skills with ability to supervise remotely.
• Strong knowledge of the beauty and wellness industry, including services, products, and market trends.
• Excellent organizational and time management skills for a remote setting.
• Proficiency in salon management software and standard office applications.

Responsibilities

• Oversee daily salon and spa operations remotely, ensuring seamless service and client satisfaction.
• Train, mentor, and motivate staff to maintain high performance and service standards.
• Develop and implement strategies to drive revenue growth and client retention.
• Manage inventory, orders, and costs to optimize profitability.
• Ensure compliance with health, safety, and sanitation regulations.
• Handle client inquiries and feedback professionally and promptly.
• Plan staff schedules to maintain coverage and efficiency.
• Lead marketing initiatives to promote services and offers.
• Monitor KPIs and generate performance reports for senior management.
• Stay informed on industry trends and competitor activities.

Skills

Leadership

Remote management

Customer service

Operations management

Budgeting

Inventory management

Marketing strategy

KPI reporting

Communication

Education

Bachelor's degree in Business Administration or Hospitality Management

Tools

Salon management software

Microsoft Office

Job description

Placements24 is seeking a seasoned Gerente de Salón de Belleza y Spa to oversee remote operations for a Naucalpan-based salon and spa portfolio. You will lead staff, optimize service delivery, and strategize for growth while ensuring client satisfaction from a home office.

The role calls for strong leadership, excellent communication, and a deep understanding of beauty industry dynamics. We offer health benefits, competitive compensation, and opportunities for remote professional development.