Fraud Prevention & Disputes Analyst (Junior+)

remote work; México; Remote; MXN 1,130,000 - 1,695,000; Full time

Job summary

Plata, a bank focused on antifraud and disputes, seeks a Business Analyst to gather and translate business requirements for fraud prevention tools and processes. You will support implementation and enhancements across products, working with Engineering, Data, Operations, and Design teams.

You will analyze current fraud controls, translate needs into technical specifications, and help optimize investigation workflows.

Qualifications

• 1+ year of experience as a Business Analyst, Product Analyst, or related role
• Experience gathering and managing business requirements
• Basic SQL skills or willingness to develop them
• Ability to translate business needs into clear requirements for technical teams
• Understanding of system integrations, APIs, and data flows
• Good communication and ability to work with cross functional teams

Responsibilities

• Gather, analyze, and document business requirements for fraud prevention tools and processes
• Analyze existing fraud prevention processes and identify improvement opportunities
• Translate business requirements into specifications for Engineering and Data teams
• Support implementation and enhancement of fraud controls across products
• Collaborate with Operations and Design to improve investigation workflows and case management
• Analyze metrics to evaluate control effectiveness and identify optimization areas

Skills

Requirements gathering

Documentation

Cross-functional collaboration

SQL basics

Translate requirements

Tools

SQL

Job description

Plata, a bank focused on antifraud and disputes, seeks a Business Analyst to gather and translate business requirements for fraud prevention tools and processes. You will support implementation and enhancements across products, working with Engineering, Data, Operations, and Design teams.

You will analyze current fraud controls, translate needs into technical specifications, and help optimize investigation workflows.