Fraud Operations Analyst - LATAM Evening Shift

F5 Remote Jobs; Ciudad de México; Hybrid; MXN 414,000 - 476,000; Full time

Job summary

Sezzle is seeking a Fraud Operations Analyst to monitor real-time transactions and review suspicious activity flagged by fraud detection systems. The role involves investigating transactions, analyzing patterns, and collaborating with engineers to improve prevention mechanisms.

A Bachelor’s degree and at least 1 year of fraud experience are required, with AI tools like Claude encouraged. The position is full-time and non-exempt, with a shift Monday–Friday 3:00 PM–11:30 PM CT.

Qualifications

• Bachelor's degree from an accredited institution.
• Minimum 1 year of experience investigating and resolving fraud incidents.
• Experience analyzing data and making decisions in fast-paced environments.
• Attention to detail and ability to multitask.
• Excellent problem-solving and analytical skills.
• Strong business judgment and communication skills.
• Ability to self-start and work with minimal supervision after training.
• Able to work through holidays.
• Minimum GPA of 3.5/4.0.
• Experience with Claude or equivalent LLM tools for AI-assisted work.

Responsibilities

• Monitor real-time transactions and behaviors flagged for fraud for manual review.
• Investigate transactions using internal policies to determine fraud status.
• Understand systems and tools; analyze account patterns via data.
• Research fraud trends to improve detection models and rules.
• Collaborate with analysts, data scientists, and engineering to improve fraud prevention.
• Maintain knowledge of fraud prevention techniques and technologies.
• Meet or exceed SLAs for timely case resolution to minimize potential losses.
• Handle escalations professionally with internal and external stakeholders.

Skills

Data analysis

Attention to detail

Problem solving

Effective communication

Self-starter

AI tools (Claude)

Education

Bachelor's degree

GPA 3.5/4.0

Graduate degree (quantitative)

Tools

SQL

Python

R

SAS

Job description

Sezzle is seeking a Fraud Operations Analyst to monitor real-time transactions and review suspicious activity flagged by fraud detection systems. The role involves investigating transactions, analyzing patterns, and collaborating with engineers to improve prevention mechanisms.

A Bachelor’s degree and at least 1 year of fraud experience are required, with AI tools like Claude encouraged. The position is full-time and non-exempt, with a shift Monday–Friday 3:00 PM–11:30 PM CT.