Fraud & Disputes Analytics Intern

Sezzle; México; On-site; MXN 152,000 - 182,000; Full time

Job summary

Sezzle is seeking a Fraud & Disputes Intern to analyze and respond to card and ACH disputes, collaborating with fraud and disputes teams to determine best actions. The role emphasizes data-driven decision making, rapid problem solving, and leveraging AI tools to improve processes.

The position is a paid internship with standard business hours (Mon–Fri, 9:00 am–5:30 pm Central Time). This is a full-time internship located in Mexico and paid at $800 USD monthly.

Qualifications

• Experience in analyzing data and making impactful decisions in a fast-paced environment.
• Attention to detail and ability to multitask.
• Excellent problem-solving and analytical skills.
• Strong business judgment and communication skills.
• Ability to self-start and work with minimal supervision after training.

Responsibilities

• Investigate disputed card, debit card, and ACH transactions and resolve within allowed timeframes.
• Collaborate with fraud and disputes teams to determine next steps on a case-by-case basis.
• Analyze individual transactions using internal policies to identify patterns or trends.
• Understand systems and tools; analyze account patterns through data.
• Work with analysts, operations, data scientists and engineering to improve loss prevention mechanisms.
• Maintain domain knowledge of fraud prevention techniques and technologies.
• Meet or exceed SLAs for timely resolution of queued cases to minimize losses.
• Handle escalations professionally for internal and external stakeholders.
• Leverage Claude or similar LLM tools to enhance productivity, research, and communication.

Skills

Data analysis

Attention to detail

Analytical skills

Business judgment

Self-start

Tools

Claude or LLM tools

Job description

Sezzle is seeking a Fraud & Disputes Intern to analyze and respond to card and ACH disputes, collaborating with fraud and disputes teams to determine best actions. The role emphasizes data-driven decision making, rapid problem solving, and leveraging AI tools to improve processes.

The position is a paid internship with standard business hours (Mon–Fri, 9:00 am–5:30 pm Central Time). This is a full-time internship located in Mexico and paid at $800 USD monthly.