Hands-On Fraud & Payments Analyst — Compliance Ops

NextGen Ventures; Monterrey; On-site; MXN 223,000 - 469,000; Full time

Benefits offered by this job

Hands-on training

Real ownership of investigations

SEON exposure

Collaborative team environment

Career growth

Job summary

NextGen Ventures in Monterrey, Mexico is seeking a Fraud and Payments Analyst to monitor identity verification and payment activity. You will flag suspicious behavior, investigate accounts, and help protect the integrity of our payment ecosystem.

This onsite role requires you to work a rotating schedule that includes evenings and weekends, providing hands-on training in fraud detection and KYC. You will learn tools and regulations on the job, contributing to a trusted platform.

Qualifications

• +1 years of experience in iGaming, sports betting, fintech, payments or crypto.
• Strong attention to detail and comfort working through repetitive review queues without losing accuracy.
• Sound judgment under ambiguity — knowing when to act and when to elevate.
• Clear written communication for case notes and escalations.
• Discretion with sensitive user data and confidential investigations.
• Availability to work a rotating schedule that includes evenings and weekends.
• Comfort with spreadsheets and web-based admin tools.
• Digital Literacy — strong technical aptitude with the ability to quickly master unfamiliar software, apps, and internal systems.

Responsibilities

• High-Value Transaction Auditing: Conduct deep-dive investigations into high-threshold withdrawals, cross-referencing history, deposits, and turnover velocity.
• Identity Monitoring — Review user identity verification for KYC compliance and flag anomalies.
• Fraud Detection — Monitor SEON alerts for signs of account takeover, synthetic or stolen identities, and bot activity.
• Transaction Review — Observe payment patterns to prevent chargebacks and identify high-risk behavior.
• Responsible Gaming — Identify behavioral indicators and apply cooling-off/self-exclusion controls.
• Investigation & Escalation — Conduct preliminary investigations and escalate high-risk cases to leadership.
• Documentation — Log and track activity using compliance dashboards for regulator reviews.
• Player and Internal Audits — Verify wins are legitimate and review internal colleague activity for policy adherence.
• Collaboration — Work with Support and Legal to resolve issues tied to user accounts and payments.
• Process Adherence — Follow internal workflows to keep fraud prevention consistent.
• Continuous Learning — Stay current on fraud trends and risk signals.

Skills

Attention to detail

Discretion with sensitive data

Digital literacy

Written communication

Ambiguity handling

Tools

Surt

SEON

Job description

NextGen Ventures in Monterrey, Mexico is seeking a Fraud and Payments Analyst to monitor identity verification and payment activity. You will flag suspicious behavior, investigate accounts, and help protect the integrity of our payment ecosystem.

This onsite role requires you to work a rotating schedule that includes evenings and weekends, providing hands-on training in fraud detection and KYC. You will learn tools and regulations on the job, contributing to a trusted platform.