Fleet Solutions Partner

Element Fleet Management; Ciudad de México; Hybrid; MXN 600.000 - 1.000.000; Vollzeit

Benefits dieser Stelle

Annual bonus

Savings fund

Retirement plan

Grocery and restaurant vouchers

Medical and life insurance

Flexible schedules

Hybrid work model

Free parking

Zusammenfassung

Element Fleet Management is seeking a client services professional in Mexico City to oversee the full product lifecycle from an operations perspective, resolving client requests and maintaining strong relationships with a portfolio of semi-strategic clients.

The role requires fluent English, at least 2 years in customer service, and experience in vehicle leasing is a plus. We offer a hybrid work model, competitive pay, and comprehensive benefits.

Qualifikationen

• Bachelor's degree required in relevant field.
• At least 2 years' experience in customer service (portfolio management/KAM preferred).
• Experience in vehicle leasing is a plus.
• Fluent English required.

Aufgaben

• Owns end-to-end product operations to resolve client requests.
• Creates, analyzes and presents monthly operational reports with KPIs.
• Resolves and escalates issues with Operations and Sales as needed.
• Maintains executive relationships with assigned clients and coordinates with Element teams.

Kenntnisse

Fluent English

Customer service

Portfolio management

Ausbildung

Bachelor's degree in Business Administration, Hospitality Industry or Engineering

Jobbeschreibung

Element Fleet Management is seeking a client services professional in Mexico City to oversee the full product lifecycle from an operations perspective, resolving client requests and maintaining strong relationships with a portfolio of semi-strategic clients.

The role requires fluent English, at least 2 years in customer service, and experience in vehicle leasing is a plus. We offer a hybrid work model, competitive pay, and comprehensive benefits.