Field UPS Engineer - Startups, Repairs & 25% Travel

Vertiv Group Corporation; Santiago de Querétaro; Presencial; MXN 300.000 - 420.000; Jornada completa

Descripción de la vacante

Vertiv Group Corporation in Querétaro seeks a UPS Engineer responsible for startups, maintenance and emergency repairs on UPS, battery, power distribution and site monitoring equipment. You will travel daily to customer sites and coordinate with customers and the service direction team.

This role requires electrical/electronic engineering background, field service experience, strong communication and customer service skills, and readiness for after-hours and weekend work.

Formación

• Electrical/Electronic Engineering degree or equivalent.
• Experience in a technical service or test environment for electrical/electronic equipment; UPS experience preferred.

Responsabilidades

• Startups, maintenance and emergency repairs on UPS systems and battery/power equipment.
• Maintain strong rapport with customers, salesmen, distributors and the service direction team.
• Coordinate projects/PM to deliver high-quality service on time and within budget.
• Maintain accuracy of the customer listing and report issues.
• Assist in ensuring planned maintenance completion rate stays at 90%+.

Conocimientos

Electrical knowledge

Customer service

Field service

Time management

Communication skills

Self-starter

Organizational skills

Driving license

Educación

Electrical/Electronic Engineering degree

Herramientas

MS Office

Descripción del empleo

Vertiv Group Corporation in Querétaro seeks a UPS Engineer responsible for startups, maintenance and emergency repairs on UPS, battery, power distribution and site monitoring equipment. You will travel daily to customer sites and coordinate with customers and the service direction team.

This role requires electrical/electronic engineering background, field service experience, strong communication and customer service skills, and readiness for after-hours and weekend work.