Field Service Mechanical Engineer for UPS & Power Systems

Vertiv; Región Centro; On-site; MXN 300,000 - 520,000; Full time

Job summary

Vertiv in Mexico seeks a Mechanical Engineer to support startups, maintenance, and emergency repairs for UPS, battery systems, and power distribution equipment. You will build strong rapport with customers and colleagues and keep teams updated on progress.

Responsibilities include responding to service calls, following safety rules and codes, managing parts, and ensuring maintenance targets. A driving license and good communication skills are required; weekend and night work may be needed.

Qualifications

• Electrical/Electronics HNC/HND or equivalent.
• Experience in a technical service or test environment of AC Power equipment is essential.
• Computer literate (MS Office, Outlook).
• Previous field service experience is essential.
• Excellent customer service skills and strong communication.
• Self-motivated with good time management and ability to work under pressure.
• Clean valid driving license.

Responsibilities

• Respond to all assigned service calls while on duty.
• Perform work safely and in accordance with company safety policy.
• Follow current codes of practice/legislation relevant to the task.
• Ensure spare parts are properly accounted for.
• Maintain planned maintenance completion rate (min 90%).
• Coordinate with call control to plan and complete works.
• Keep call control informed of schedule and status.
• Maintain accuracy of customer listing and report errors.
• Support company vision and management decisions.
• Follow ISO 9001:2000 processes.
• Keep company vehicle clean and maintained.
• Look after tooling and company property.
• Work as part of the service team.
• Submit daily paperwork; debrief at customer site when possible.
• Be available for weekend and night work.
• Report leads to proper department.
• Ensure compliance with Export/Import and Trade regulations.

Skills

Electrical Eng

Field Service

AC Power

Customer Service

Communication

Self-Starter

Driving Licence

Computer Literacy

Education

Electrical/Electronics HNC/HND

Tools

Microsoft Office

Job description

Vertiv in Mexico seeks a Mechanical Engineer to support startups, maintenance, and emergency repairs for UPS, battery systems, and power distribution equipment. You will build strong rapport with customers and colleagues and keep teams updated on progress.

Responsibilities include responding to service calls, following safety rules and codes, managing parts, and ensuring maintenance targets. A driving license and good communication skills are required; weekend and night work may be needed.