Field Service Engineer - Automation Measurement And Analytics Division

Abb; Ciudad de México; Hybrid; MXN 300,000 - 420,000; Full time

Benefits offered by this job

Performance Bonus

Life insurance

Retirement plan

Health and dental insurance

Wellbeing program

Flex days

Job summary

ABB is hiring a Field Service Engineer to execute service work of low to medium complexity in the Automation Measurement and Analytics Division based in Ciudad Nezahualcoyotl, Mexico. You will plan and perform field service tasks on-site with a first-time-right mindset, ensuring safety and quality per ABB standards.

The role offers a hybrid work model with no global relocation for now, reporting to the Service Manager. Travel up to 50% and collaboration within a dynamic team are expected.

Qualifications

• Bachelor's degree in Engineering (preferred fields listed)
• At least one year of professional experience in a similar role
• Advanced English communication (oral and written)
• Willing to travel 50% of the time yearly

Responsibilities

• Work with on-site customers to identify opportunities to improve operations and reduce pain points.
• Perform field service tasks, diagnose technical issues, and perform remote or on-site analysis in service categories and products.
• Prepare material lists for service activities and ensure materials, parts and equipment are available and of appropriate quality.
• Troubleshoot equipment/process failures and recommend corrective actions to avoid recurrence

Skills

Advanced English communication skills

Travel willingness 50%

Education

Bachelor's degree in Engineering (Electrical, Mechatronics, Mechanical, Chemical, Automation, Electronics, or related)

Tools

Microsoft Office

Job description

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world. This position reports to: Service Manager __

What we believe in

At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. That's our story. Make it your story.

Your Role

Own the Challenge. In this role, you will have the opportunity to execute service work with low to medium complexity as per work instructions and in accordance with ABB standard processes, quality standards, and safety guidelines. Each day, you will plan and execute work on a first-time right approach with customers. You will also showcase your expertise by displaying a clear understanding of sense of urgency and care in your own area of responsibility.

The work model for the role is: #LI-Hybrid. Global relocation/LTA support will not be considered for this position. This role is contributing to the Automation Measurement and Analytics Division in Mexico City.

Accountability

• Working with the customer (while on-site) to identify opportunities to improve the customer’s operations and eliminate pain points.
• Performing field service tasks, identifying technical issues, and performing analysis through remote or on-site activity in service categories and products.
• Preparing material lists needed for service activity and ensuring that all materials, parts, and equipment are available and of appropriate quality for service activities.
• Troubleshooting equipment/process failures, requesting proactive corrective actions, and making recommendations to avoid such issues in the future.

Our team dynamics

You will join a dynamic, talented, high performing team, where you will be able to thrive.

Qualifications for the role

• Bachelor's degree in Engineering (Preferably Electrical, Mechatronics, Mechanical, Chemical, Automation, Electronics, or related)
• At least one year of professional experience related in a similar role
• Microsoft Office management
• Advanced English communication skills (oral and written)
• Willing to travel 50% of the time in the year

What's in it for you?

We empower you to take initiative, challenge ideas, and lead with confidence. You’ll grow through meaningful work, continuous learning, and support that’s tailored to your goals. Every idea you share and every action you take contributes to something bigger. We value people from different backgrounds.

Could this be your story?

Benefits

• Performance Bonus
• Saving fund
• Paid parental leave
• Life insurance
• Retirement plan
• Health and dental insurance
• Wellbeing program
• Flex days
• Employee Assistance Program (PAE)
• Access to development platforms: Spark, Harvard Manager Mentor and English Learning EF English Live School (EF)

More about us

ABB’s Automation business enables the operation of large and complex industrial infrastructures that deliver essential resources, from energy and materials to water and manufactured goods. The business area offers a broad range of automation, electrification and digital solutions and services for process, hybrid and maritime industries, including industry-specific integrated control and software, machine automation technologies, as well as measurement and analytics solutions. ABB Measurement & Analytics is among the world’s leading manufacturers and suppliers of smart instrumentation and analyzers. With 4500+ experts around the world and high-performance digital technology, the division is at the heart of the industrial digital transformation. Our team serves industrial and energy customers by providing data that helps them operate more efficiently and profitably, while ensuring ongoing service and support in 16 factories and service support centers in around 60 countries worldwide. Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.

Ready to make an impact?

Ready to make an impact?

Field Service Engineer - Automation Measurement and Analytics Division - Ciudad Nezahualcoyotl, México, Mexico