Field Applications Scientist, Molecular Diagnostics – Mexico

Pluslife

Ciudad de México

Presencial

MXN 420.000 - 560.000

Jornada completa

Hace 10 días

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Descripción de la vacante

Pluslife is a biotechnology company delivering diagnostic solutions for human and veterinary healthcare. It leverages RHAM technology to develop molecular POCT devices and test cards used worldwide, with numerous patents and broad regional deployment.

The role involves training distributor engineers, providing advanced technical support, and on-site instrument installation and troubleshooting across Mexico, with significant travel. Fluency in English and French is required.

Formación

Bachelor’s degree or higher in Biomedical Engineering, Medical Laboratory Science, Molecular Biology, or related field.
3–5 years of technical support experience in molecular diagnostics, medical devices, or POC systems.
Experience training distributors; Mexico City experience preferred.
Strong troubleshooting across hardware, reagents/consumables, and system-level issues.
Fluent in English and French with strong cross-cultural communication skills.
Travel 50–70% within Mexico.

Responsabilidades

Provide technical training to distributor engineers and application specialists; conduct advanced troubleshooting.
Support end users with instrument operation, workflow guidance, and Level 2 technical support.
Install, calibrate, verify, and troubleshoot hardware/software with distributors on-site or remotely.
Localize and improve training materials, SOPs, and user manuals for local language needs.
Monitor instrument performance and testing quality; participate in EQA activities and data reporting.
Collect distributor/end-user issues and produce reports to aid product and R&D improvements.