FBA Coordinator, Amazon Mexico

Amazon; Apodaca; Presencial; MXN 240.000 - 420.000; Jornada completa

Descripción de la vacante

Amazon is seeking an FBA On Site Coordinator in Mexico to own critical inventory and shipment workflows for 3P sellers within the FBA program. You will identify blockers, analyze return metrics, and escalate issues to ensure inbound inventory accuracy and timely deliveries to MX FCs.

You will partner with program teams to define KPIs, translate data into actionable insights, and automate weekly reporting. A bachelor’s degree and 2+ years in sales or account management are required, with Excel

Formación

• Bachelor's degree required.
• 2+ years of sales or account management experience.
• 2+ years of digital advertising and client facing roles.
• Experience with Excel.
• Experience analyzing data and performance drivers.

Responsabilidades

• Partner with program team to create KPIs and measurement methodologies.
• Understand drivers of business dynamics and productivity.
• Translate data into actionable insights for stakeholders.
• Automate reporting for weekly business metrics and scalable analyses.

Conocimientos

Sales/account management

Digital advertising

Client facing roles

Excel

Data analysis

Educación

Bachelor's degree

Descripción del empleo

Description

Amazon is looking for high-potential leaders, who are ready to own their impact in Fulfillment by Amazon program for 3P sellers. The FBA Ops team owns the seller facing workflow components and back-end services that productize supply chain capabilities and capture their inputs in user-friendly and intuitive ways regarding shipment delivery to Amazon MX FCs, pre-received catalog/shipment errors where FBA OPS team create and handle escalation tickets for proper inventory management.

As FBA On Site Coordinatior, you will identify blockers from a) shipping inventory into Amazon's fulfillment network, b) stranded inventory inquires associated to IDQ and Compliance, c) removals escalation cases, d) analyze all the return metrics, troubleshoot all the deviations on the value chain such as DNR, Switcheroos, wrong item sent (WIS), damaged during transit (DDT) and wrong fault owner assignee and e)Missing from inbound reimbursement cases to determine top offenders, gaps in inbound operations to locate missing inventory.

Key job responsibilities

• Partner with the program team to create key performance indicators and new methodologies for measurement and tracking FBA seller’s defects.
• Understand drivers, impacts on key influences on business dynamics and productivity.
• Translate data into actionable insights for the stakeholders.
• Automate reporting for weekly business metrics; identify areas of opportunity to automate and scale ad-hoc analyses.

Basic Qualifications

• Bachelor's degree
• 2+ years of sales or account management experience
• 2+ years of digital advertising and client facing roles experience
• Experience with Excel
• Experience analyzing data and best practices to assess performance drivers

Preferred Qualifications

• Experience analyzing key open issues and resolution metrics for each of the managed accounts
• Experience in relationship management within technology, start-ups, or SaaS Platforms
• Speak, write, and read fluently in English

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.