FBA Coordinator, Amazon Mexico

Amazon; México; Presencial; MXN 350.000 - 550.000; Jornada completa

Descripción de la vacante

Amazon is seeking a dedicated FBA On Site Coordinator in Mexico to own the seller-facing workflow components within the FBA Ops team. You will identify blockers across inbound inventory, escalations, and related metrics to improve inventory management and delivery

Join a fast-paced team focused on translating data into actionable insights, automating reporting, and supporting efficient fulfillment across MX FCs, with emphasis on accuracy and collaboration.

Formación

• Bachelor's degree.
• 2+ years of sales or account management experience.
• 2+ years of digital advertising and client facing roles experience.
• Experience with Excel.
• Experience analyzing data and best practices to assess performance drivers.

Responsabilidades

• Partner with the program team to create key performance indicators and new methodologies for measurement and tracking FBA seller’s defects.
• Understand drivers, impacts on key influences on business dynamics and productivity.
• Translate data into actionable insights for the stakeholders.
• Automate reporting for weekly business metrics; identify areas of opportunity to automate and scale ad-hoc analyses.

Conocimientos

Sales

Account management

Digital advertising

Data analysis

Educación

Bachelor's degree

Herramientas

Excel

Descripción del empleo

Amazon is looking for high-potential leaders, who are ready to own their impact in Fulfillment by Amazon program for 3P sellers. The FBA Ops team owns the seller facing workflow components and back-end services that productize supply chain capabilities and capture their inputs in user-friendly and intuitive ways regarding shipment delivery to Amazon MX FCs, pre-received catalog/shipment errors where FBA OPS team create and handle escalation tickets for proper inventory management.

As FBA On Site Coordinatior, you will identify blockers from a) shipping inventory into Amazon's fulfillment network, b) stranded inventory inquires associated to IDQ and Compliance, c) removals escalation cases, d) analyze all the return metrics, troubleshoot all the deviations on the value chain such as DNR, Switcheroos, wrong item sent (WIS), damaged during transit (DDT) and wrong fault owner assignee and e)Missing from inbound reimbursement cases to determine top offenders, gaps in inbound operations to locate missing inventory.

Key job responsibilities

• Partner with the program team to create key performance indicators and new methodologies for measurement and tracking FBA seller’s defects.
• Understand drivers, impacts on key influences on business dynamics and productivity.
• Translate data into actionable insights for the stakeholders.
• Automate reporting for weekly business metrics; identify areas of opportunity to automate and scale ad-hoc analyses.

Basic Qualifications

• Bachelor's degree
• 2+ years of sales or account management experience
• 2+ years of digital advertising and client facing roles experience
• Experience with Excel
• Experience analyzing data and best practices to assess performance drivers

Preferred Qualifications

• Experience analyzing key open issues and resolution metrics for each of the managed accounts
• Experience in relationship management within technology, start-ups, or SaaS Platforms
• Speak, write, and read fluently in English

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Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.