Experiential Entertainment Manager

Sls Playa Mujeres; Isla Mujeres; Sur place; MXN 480 000 - 720 000; Plein temps

Résumé du poste

SLS Playa Mujeres, part of Ennismore, is seeking an Entertainment Manager to lead all hotel entertainment and recreation, delivering innovative, safe, high-quality experiences aligned with the SLS brand.

You will design programs for all ages, manage budgets, lead a diverse team, coordinate external artists, and collaborate with Operations, F&B, Marketing, HR and Security to ensure guest delight and memorable moments.

Qualifications

• Bachelor's degree in Hospitality Management or related field.
• 3–5 years in entertainment or recreation management.
• Experience leading multicultural teams.
• Advanced English proficiency; international hospitality experience desirable.

Responsabilités

• Design, develop, and implement engaging daytime and evening entertainment programs for families, children, teenagers, and adults.
• Oversee daily operation of recreational areas, kids' clubs, live entertainment, and themed events.
• Develop entertainment calendars, shows, and guest experiences aligned with the SLS brand identity.
• Lead, coach, and develop the entertainment team to ensure high performance and service standards.
• Coordinate external artists, performers, and event logistics.
• Manage budgets, monitor expenses, and optimize resources.
• Ensure compliance with hotel standards, safety, and emergency protocols.
• Monitor guest satisfaction scores and drive continuous improvement.
• Collaborate with Operations, F&B, Marketing, HR, and Security to deliver seamless experiences.
• Identify new entertainment trends and develop concepts that differentiate the hotel.

Connaissances

Leadership

Event planning

Budget management

Vendor coordination

Guest engagement

Formation

Bachelor's degree in Hospitality Management

Description du poste

SLS Playa Mujeres, part of Ennismore, is seeking an Entertainment Manager to lead all hotel entertainment and recreation, delivering innovative, safe, high-quality experiences aligned with the SLS brand.

You will design programs for all ages, manage budgets, lead a diverse team, coordinate external artists, and collaborate with Operations, F&B, Marketing, HR and Security to ensure guest delight and memorable moments.