Estratega de Cuentas Clave - Cancún (Hybrid)

Placements24; Cancún; Hybrid; MXN 900,000 - 1,300,000; Full time

Benefits offered by this job

Competitive salary

Bonus potential

Health insurance

Job summary

Placements24 in Cancún is seeking an Executive for Strategic Accounts to cultivate deep relationships with top clients while balancing remote work with essential in-person engagement in the Cancún area.

The role focuses on understanding client objectives, identifying growth opportunities, and acting as a trusted advisor with senior-level executives. Strong communication and strategic thinking are essential for success in this hybrid setting.

Qualifications

• Minimum 5 years of experience in key account management, strategic sales, or client relationship management.
• Proven ability to manage complex relationships with senior-level executives.
• Demonstrated success in achieving retention and growth targets within an account portfolio.
• Excellent communication, presentation, and negotiation skills.
• Ability to work in a hybrid model with in-office and client-site responsibilities.

Responsibilities

• Manage and grow a portfolio of key strategic accounts, serving as the primary point of contact.
• Develop and execute comprehensive account plans aligned with client business goals and company objectives.
• Proactively identify opportunities for upselling and cross-selling our products and services.
• Conduct regular business reviews with clients to assess satisfaction, address concerns, and explore new needs.
• Negotiate contract renewals and expansions, ensuring mutually beneficial agreements.
• Collaborate with internal teams (sales, marketing, support, product) to ensure seamless delivery and client success.
• Stay informed about client industries, market trends, and competitor activities to provide strategic insights.
• Resolve client issues effectively and efficiently, escalating when necessary.
• Host client meetings and presentations, both virtually and in person, in the Cancún area.
• Contribute to the overall strategy for key account management within the organization.

Skills

Account management

Strategic sales

Relationship management

Communication

Negotiation

Business acumen

Education

Bachelor's degree in Business Administration, Marketing, Hospitality Management, or related field

Tools

Salesforce

Project management tools

Job description

Placements24 in Cancún is seeking an Executive for Strategic Accounts to cultivate deep relationships with top clients while balancing remote work with essential in-person engagement in the Cancún area.

The role focuses on understanding client objectives, identifying growth opportunities, and acting as a trusted advisor with senior-level executives. Strong communication and strategic thinking are essential for success in this hybrid setting.