Especialista en Logística y Distribución

Citigroup; Ciudad de México; On-site; MXN 260,000 - 380,000; Full time

Job summary

Citigroup in Mexico City is seeking an Ops Support Specialist 4 to provide day-to-day operations support, including documentation, record storage and retrieval, account maintenance, imaging, and opening of accounts in coordination with the Operations - Core Team.

This role acts as a liaison between operations staff, relationship managers, project managers, custodians and clients, ensuring compliant, efficient processing of high-volume logistics tasks.

Qualifications

• 1-3 years of relevant experience.
• Experience working in a business office or operational environment
• Proficient computer and math skills with a focus on complex databases and spreadsheets
• Demonstrates technical and administrative expertise
• Consistently demonstrates attention to detail
• Demonstrated knowledge of activities, policies, and procedures of a basic work area

Responsibilities

• Follow established procedures to complete complex assignments and resolve problems that require in-depth investigation or research
• Provide team assistance, including serving as subject matter expert, leading special projects, training new hires within work unit, providing daily guidance to lower level employees, and allocation of work, as needed
• Conduct basic analysis and research as well as workflow management
• Support an expansive array of products and services
• Communicate pertinent information to senior managers and support activities that help mitigate organizational loss or impact, as needed
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency

Skills

1-3 years experience

Operational environment

Excel advanced

Data management

Attention to detail

Policy & compliance awareness

Education

High School diploma or equivalent

Job description

Citigroup in Mexico City is seeking an Ops Support Specialist 4 to provide day-to-day operations support, including documentation, record storage and retrieval, account maintenance, imaging, and opening of accounts in coordination with the Operations - Core Team.

This role acts as a liaison between operations staff, relationship managers, project managers, custodians and clients, ensuring compliant, efficient processing of high-volume logistics tasks.