Engineer I, Endpoint

Levi Strauss & Co; Ciudad de México; On-site; MXN 350,000 - 600,000; Full time

Job summary

Levi Strauss & Co. is seeking an Engineer I, Endpoint to deliver hands-on Intune engineering and endpoint security operations in a fast-paced environment.

You will package, test, deploy, and maintain endpoint applications, manage patching and policy configurations, and automate recurring tasks while ensuring health and compliance across Windows and macOS devices. You will report to the Director of Engineering, Endpoint, and collaborate with Service Desk and Deskside teams to resolve escalations.

Qualifications

• 5+ years of IT support experience.
• 2+ years hands-on Intune engineering.
• Experience packaging, deploying, patching, and configuring endpoints.
• Strong Windows knowledge and macOS management.

Responsibilities

• Package, test, deploy, maintain, and retire endpoint applications.
• Manage OS and application patching across Windows and macOS endpoints.
• Maintain Intune enrollment, configuration profiles, compliance policies, and security controls.
• Troubleshoot complex endpoint, OS, and compliance issues.
• Document solutions and automate recurring operational work.

Skills

Windows expertise

macOS management

PowerShell scripting

Endpoint troubleshooting

CI/CD familiarity

Education

Bachelor's degree or equivalent

Tools

Microsoft Intune

Job description

Calling all originals: At Levi Strauss & Co., you can be yourself — and be part of something bigger. We're a company of people who like to forge our own path and leave the world better than we found it. Who believe that what makes us different makes us stronger. So add your voice. Make an impact. Find your fit — and your future

Introduction

As an Engineer I, Endpoint at Levi Strauss & Co., you will provide hands-on Microsoft Intune engineering and endpoint security operations. You will package and deploy applications, manage patching and configuration, monitor deployment health and compliance, resolve complex escalations, and automate recurring support work. This role reports to the Director of Engineering, Endpoint

About The Job

• Package, test, deploy, maintain, and retire endpoint applications using established engineering, release, and change-management standards.
• Manage operating system and application patching across supported Windows and macOS endpoints and monitor deployment health and failures.
• Maintain Intune enrollment, configuration profiles, compliance policies, endpoint security controls, encryption, and vulnerability remediation activities.
• Troubleshoot complex endpoint, operating system, application, device management, and compliance issues escalated by Service Desk and Deskside teams.
• Document solutions, identify root causes, create PowerShell or remediation scripts, and automate recurring operational work within approved architecture and security guardrails.

About You

• 5+ years of experience in IT support, including 2+ years of hands‑on Intune engineering or advanced endpoint administration.
• Bachelor's degree in technology or a related field, or equivalent practical experience.
• Experience with application packaging, deployment, operating system and application patching, compliance policies, configuration profiles, and endpoint troubleshooting.
• Strong Windows knowledge, working knowledge of macOS management, and PowerShell or similar scripting experience preferred.
• Demonstrated success improving endpoint compliance, security posture, deployment reliability, device health, root‑cause resolution, and technical documentation.
• Solid understanding of agile development practices and CI/CD pipelines.

LOCATION

Mexico, D.F., Mexico

FULL TIME/PART TIME

Full time