Endpoint Management Specialist

Dematic; Guadalupe; On-site; MXN 600,000 - 900,000; Full time

Benefits offered by this job

Career development

Competitive compensation

Pay transparency

Global opportunities

Job summary

Roboticsconnected is seeking a motivated Endpoint Management Specialist to manage and optimize enterprise endpoint environments. You will oversee Microsoft Intune, SCCM/MECM, PowerShell automation, software packaging and deployment, and compliance tracking across Windows endpoints.

You will collaborate with customers and internal teams, document procedures, and contribute to continuous improvement initiatives. Strong communication and problem-solving skills are essential for success.

Qualifications

• Experience with enterprise endpoint management solutions.
• Hands-on experience with Microsoft Intune.
• Hands-on experience with Microsoft Configuration Manager (SCCM/MECM).
• Experience with software packaging and software deployment processes.
• Understand and create policies according Microsoft Windows
• PowerShell scripting skills.
• Ability to explain technical concepts and solutions to customers in a clear and understandable manner.
• Strong problem-solving and analytical skills.
• Ability to work independently while contributing effectively within a team environment.

Responsibilities

• Administer and maintain Microsoft Intune and Configuration Manager environments.
• Manage software packaging, deployment, and lifecycle processes.
• Monitor and troubleshoot software deployment issues across Windows endpoints.
• Create, maintain, and optimize PowerShell scripts for automation and operational efficiency.
• Support endpoint compliance, configuration management, and policy deployment.
• Analyze incidents and problems related to endpoint management and software distribution.
• Collaborate with internal teams and customers to understand requirements and implement solutions.
• Document processes, procedures, and technical solutions.
• Participate in continuous improvement initiatives and technology adoption projects.

Skills

Microsoft Intune

SCCM/MECM

PowerShell scripting

Windows Endpoint Management

Software Deployment

Policy deployment

Troubleshooting

Documentation

Customer communication

Tools

Azure AD

Windows Autopilot

Job description

We are looking for a motivated and customer-focused Endpoint Management Specialist to join our team. In this role, you will be responsible for managing and supporting endpoint management solutions, software deployment processes, and automation activities across enterprise environments. The ideal candidate combines strong technical expertise with excellent communication skills, enabling them to explain technical concepts clearly to customers and collaborate effectively with colleagues and stakeholders.

We offer:

• Career Development
• Competitive Compensation and Benefits
• Pay Transparency
• Global Opportunities

Learn More Here: https://www.dematic.com/en-us/about/careers/what-we-offer/

Tasks and Qualifications:

What You Will Do

• Administer and maintain Microsoft Intune and Microsoft Configuration Manager (SCCM/MECM) environments.
• Manage software packaging, deployment, and lifecycle processes.
• Monitor and troubleshoot software deployment issues across Windows endpoints.
• Create, maintain, and optimize PowerShell scripts for automation and operational efficiency.
• Support endpoint compliance, configuration management, and policy deployment.
• Analyze incidents and problems related to endpoint management and software distribution.
• Collaborate with internal teams and customers to understand requirements and implement solutions.
• Document processes, procedures, and technical solutions.
• Participate in continuous improvement initiatives and technology adoption projects.

Must-Have Qualifications

• Experience working with enterprise endpoint management solutions.
• Hands-on experience with Microsoft Intune.
• Hands-on experience with Microsoft Configuration Manager (SCCM/MECM).
• Experience with software packaging and software deployment processes.
• Understand and create policies according Microsoft Windows
• PowerShell scripting skills.
• Ability to explain technical concepts and solutions to customers in a clear and understandable manner.
• Strong problem-solving and analytical skills.
• Ability to work independently while contributing effectively within a team environment.

Nice-to-Have Qualifications

• Experience with Microsoft Entra ID (Azure AD), AVD
• Knowledge of Windows Autopilot
• Experience with endpoint security and compliance management
• Familiarity with ITIL-based service management processes
• Experience working in an international environment
• Relevant Microsoft certifications

Technical Skills

• Microsoft Intune
• Microsoft Configuration Manager (SCCM/MECM)
• PowerShell Scripting
• Windows Endpoint Management
• Software Packaging
• Software Deployment
• Endpoint Compliance and Configuration Management
• Troubleshooting and Root Cause Analysis
• Technical Documentation