Engagement Growth Manager — Remote AI & SEO Strategy

GrowthX AI; Ciudad de México; A distancia; MXN 450.000 - 650.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Fully Remote Work

Ample Time Off

Professional Growth

Collaborative Culture

Descripción de la vacante

A dynamic growth-focused company in Mexico is looking for an experienced Engagement Manager to enhance customer relationships and ensure successful onboarding. The ideal candidate will have 4–7 years of experience in customer success and possess strong skills in SEO and content strategy. Responsibilities include owning customer onboarding, leading strategies for growth, and identifying opportunities for contract expansion. This role supports a fully remote work environment with an emphasis on professional growth and ample time off.

Formación

• 4–7 years of experience in customer success or engagement management.
• Strong background in SEO and content strategy is required.
• Proven experience in managing customer relationships is essential.

Responsabilidades

• Own customer onboarding and conversion to long-term contracts.
• Lead customer strategy with a focus on outcomes.
• Translate performance metrics into business impact.
• Identify renewal and expansion opportunities.

Conocimientos

Customer success

Engagement management

SEO expertise

Content strategy

Performance-driven marketing

Account strategy

Consulting skills

Descripción del empleo

A dynamic growth-focused company in Mexico is looking for an experienced Engagement Manager to enhance customer relationships and ensure successful onboarding. The ideal candidate will have 4–7 years of experience in customer success and possess strong skills in SEO and content strategy. Responsibilities include owning customer onboarding, leading strategies for growth, and identifying opportunities for contract expansion. This role supports a fully remote work environment with an emphasis on professional growth and ample time off.