End-to-End Commercial & Logistics Specialist

Doka; Teoloyucan; Presencial; MXN 360.000 - 540.000; Jornada completa

Descripción de la vacante

AT-PAC, part of umdasch Industrial Solutions, seeks a Commercial Operations professional to manage end-to-end order processing, coordinate fulfillment, and liaise with Sales, Operations, Engineering and Finance for seamless execution and customer satisfaction.

The role requires 3–5 years in Commercial Operations or related fields, strong ERP and MS Office skills, and advanced English, with a focus on accuracy and continuous improvement.

Formación

• 3–5 years in Commercial Operations, Customer Service, or related field.
• Experience in construction, manufacturing, or rental equipment preferred.
• ERP experience required; MS Office proficiency (Excel/Word).
• Strong communication and stakeholder management skills.
• Customer-focused with ability to manage multiple priorities.
• Advanced English required.

Responsabilidades

• Manage end-to-end order processing for customer, intercompany, and supplier orders.
• Coordinate outbound/inbound order fulfillment and delivery scheduling.
• Be primary contact for customers and internal stakeholders to ensure satisfaction.
• Communicate product availability, schedules, and order status.
• Coordinate material transfers and intercompany transactions.
• Monitor inventory and coordinate replenishment.
• Manage backorders and resolution with stakeholders.
• Process pricing, billing, freight, and order confirmations per policy.
• Resolve order-related issues and implement corrective actions.
• Support monthly closing activities with accurate processing and reporting.
• Prepare regulatory and CBAM reporting where applicable.
• Identify opportunities to improve processes and customer service.
• Participate in cross-functional projects and other initiatives.
• Comply with AT-PAC policies and safety standards.

Conocimientos

ERP systems

Excel

Word

English – Advanced

Customer service

Analytical skills

Stakeholder management

Herramientas

Microsoft Office (Excel, Word)

ERP systems

Descripción del empleo

AT-PAC, part of umdasch Industrial Solutions, seeks a Commercial Operations professional to manage end-to-end order processing, coordinate fulfillment, and liaise with Sales, Operations, Engineering and Finance for seamless execution and customer satisfaction.

The role requires 3–5 years in Commercial Operations or related fields, strong ERP and MS Office skills, and advanced English, with a focus on accuracy and continuous improvement.