Electrification Post-Sales Solutions Specialist

BlackBerry Inc.; Nuevo León; Hybrid; MXN 400,000 - 650,000; Full time

Job summary

ABB in Monterrey, Mexico, seeks a Sales Support Engineer to back the proposal process, serving as a technical resource and documenting product descriptions and costs. You will collaborate with sales, engineering, and SAP teams to develop solutions and final quotations.

Applicants should have a engineering degree and 2+ years in customer service within electrification, with fluent English and strong problem-solving abilities to drive orders, NPV, and NPS targets across the Americas.

Qualifications

• 2+ years of experience in customer service & electrification sector.
• Able to work with Sales force, Engineering Systems & SAP.
• Strong problem solving and technical communication skills.

Responsibilities

• Support the assigned Sales organization during the proposal process.
• Provide technical descriptions of ABB products/systems/applications and determine costs.
• Prepare final documentation for proposals and quotations.
• Develop and maintain new sales opportunities and address customer needs.
• Help achieve targets on orders, NPV, and NPS across product groups.

Skills

Customer service

English communication

Problem solving

Technical aptitude

Education

Engineering degree

Tools

SAP

CRMs/Salesforce

Job description

ABB in Monterrey, Mexico, seeks a Sales Support Engineer to back the proposal process, serving as a technical resource and documenting product descriptions and costs. You will collaborate with sales, engineering, and SAP teams to develop solutions and final quotations.

Applicants should have a engineering degree and 2+ years in customer service within electrification, with fluent English and strong problem-solving abilities to drive orders, NPV, and NPS targets across the Americas.