E-commerce Junior Manager: Growth & CX

LVMH Perfumes & Cosmetics; Estado de México; Presencial; MXN 600.000 - 800.000; Jornada completa

Descripción de la vacante

LVMH Perfumes & Cosmetics is seeking a proactive E-commerce Manager to lead web content strategy, optimize user experience, and collaborate with HQ to deliver a first-class online presence.

Responsibilities include managing the content calendar, driving site merchandising, forecasting launches, executing 360 digital marketing, CRM collaboration, and analyzing performance to unlock DTC growth. Advanced English is required; French is a plus.

Formación

• 5+ years of experience in beauty and/or digital/e-commerce.
• Detail-oriented, multitasking, able to manage multiple projects.

Responsabilidades

• Lead Web Content Strategy & Management to ensure a luxurious customer experience.
• Monitor and optimize website sales, and drive initiatives to meet fiscal objectives.
• Oversee site merchandising to deliver top-tier user experience.
• Budget Planning & Forecasting for launches and e-commerce support.
• Drive 360 Digital Marketing campaigns, Paid Media, and Email Marketing.
• Coordinate CRM activities with customer service and live shopping events.
• Analyze trends, report on KPIs, and identify DTC growth opportunities.
• Provide competitive analysis insights on the digital landscape.

Conocimientos

E-commerce experience

Data analysis

English (Advanced)

French (Nice to have)

Microsoft Office

Communication

Google Analytics

Salesforce Commerce Cloud

A/B Testing

Herramientas

Google Analytics

Salesforce Commerce Cloud

A/B Testing

Descripción del empleo

LVMH Perfumes & Cosmetics is seeking a proactive E-commerce Manager to lead web content strategy, optimize user experience, and collaborate with HQ to deliver a first-class online presence.

Responsibilities include managing the content calendar, driving site merchandising, forecasting launches, executing 360 digital marketing, CRM collaboration, and analyzing performance to unlock DTC growth. Advanced English is required; French is a plus.