Director De Operaciones Bancarias Y Eficiencia

Placements24; Puebla de Zaragoza; Hybrid; MXN 900,000 - 1,400,000; Full time

Benefits offered by this job

Executive salary and benefits

Comprehensive health insurance

Retirement savings plan with employer

Significant professional development

Job summary

Placements24 in Puebla, Mexico, seeks a strategic Director de Operaciones Bancarias y Eficiencia to oversee daily bank operations, drive efficiency, and manage back-office processing, customer service, and technology integration in a hybrid work model. The ideal candidate has 10+ years in banking operations, an MBA preferred, strong leadership, regulatory knowledge, and proven cost-saving initiatives.

This senior role reports to executive leadership and shapes the bank's performance and customer

Qualifications

• Bachelor’s degree in business/related field; MBA preferred.
• 10+ years in banking operations management; 5+ years in leader roles.
• Proven track record of efficiency gains and cost savings.
• Strong banking product knowledge and regulatory awareness.
• Lean Six Sigma or similar process improvement expertise.

Responsibilities

• Oversee daily bank operations and ensure efficiency and compliance.
• Develop strategic initiatives to optimize workflows and costs.
• Lead multi-department teams; foster high performance and improvement.
• Monitor KPIs and implement corrective actions as needed.
• Manage budgets and vendor relationships; drive tech integration.

Skills

Executive leadership

Strategic thinking

Operational excellence

Cost reduction

Vendor management

Budgeting

Regulatory compliance

Lean Six Sigma

Leadership & people management

Communication skills

Education

Bachelor's in Business Administration

MBA preferred

Tools

Banking software

MS Office Suite

Job description

About the Role

Our client, a dynamic and growing bank in Puebla, Puebla , is seeking an accomplished and strategic Director de Operaciones Bancarias y Eficiencia . This hybrid role is pivotal in overseeing the daily operations of the bank, driving operational excellence, and implementing strategies to enhance efficiency, reduce costs, and improve customer service. The ideal candidate will possess a deep understanding of banking processes, technology, and best practices in operational management. You will lead a team responsible for various operational functions, including back-office processing, customer service, and technology integration, ensuring seamless and compliant operations. This is a senior leadership position with significant impact on the bank's overall performance and strategic goals.

Key Responsibilities

• Oversee all aspects of the bank's daily operations, ensuring efficiency, accuracy, and compliance.
• Develop and implement strategic initiatives to optimize operational processes and workflows.
• Manage and lead teams across various operational departments, fostering a culture of high performance and continuous improvement.
• Monitor key operational performance indicators (KPIs) and implement corrective actions as needed.
• Ensure adherence to all regulatory requirements and internal policies in operational activities.
• Drive the implementation of new banking technologies and systems to improve operational efficiency and customer experience.
• Manage relationships with key third-party vendors and service providers.
• Develop and manage departmental budgets, ensuring cost-effectiveness.
• Identify and mitigate operational risks, implementing robust control measures.
• Contribute to the bank's strategic planning and decision-making processes.

Requirements

• Bachelor's degree in Business Administration, Finance, Operations Management, or a related field.
• An MBA or relevant master's degree is preferred.
• Minimum of 10 years of progressive experience in banking operations management, with at least 5 years in a senior leadership role.
• Proven track record of successfully driving operational efficiency and implementing cost-saving initiatives in a financial institution.
• Strong knowledge of banking products, services, processes, and regulatory requirements.
• Expertise in operational risk management, process improvement methodologies (e.g., Lean, Six Sigma), and technology implementation.
• Excellent leadership, team management, and communication skills.
• Strong analytical and problem-solving abilities with strategic thinking capabilities.
• Experience managing budgets and vendor relationships.
• Proficiency in banking software and MS Office Suite.

Benefits

• This hybrid leadership role offers a highly competitive executive salary and an extensive benefits package.
• Premium health, dental, and vision insurance.
• A comprehensive retirement savings plan with generous employer matching is provided.
• Substantial paid time off, including vacation, personal days, and holidays, is offered.
• Significant opportunities for professional development, executive training, and leadership advancement are available.
• We also provide executive wellness programs and other perks designed for senior leaders.

Join our esteemed bank in Puebla, Puebla and lead the future of its banking operations.