Data Migration Engineer II — Hybrid/Remote

Zendesk, Inc.; Jocotitlán; Hybrid; MXN 600,000 - 900,000; Full time

Job summary

Zendesk seeks a Data Migration Engineer II to assist enterprise customers in migrating data into and out of Zendesk. You will collaborate with customers, Project Managers, Technical Architects, and Product teams to design secure, scalable migration solutions using AI-assisted development.

You will build reusable migration tooling, automate processes, and design ETL pipelines for extraction, transformation, validation, and loading while maintaining code quality and security.

Qualifications

• 3+ years of professional software engineering experience.
• 2+ years of Python development experience.
• Strong SQL skills and experience with relational databases.
• Experience with REST APIs, JSON, XML, CSV and other structured data formats.
• Experience with Git and collaborative workflows.
• Experience troubleshooting data transformation and integration challenges.
• Experience using AI-assisted development tools in the lifecycle.
• Strong analytical and problem-solving skills.
• Excellent written and verbal communication skills.
• Ability to manage multiple concurrent customer projects in a fast-paced environment.
• Bachelor's degree in Computer Science, Engineering, Information Systems, or a related technical field.

Responsibilities

• Partner with enterprise customers to understand migration requirements and design scalable migration solutions.
• Develop, maintain, and enhance migration tooling and automation frameworks.
• Design, build, and optimize data extraction, transformation, validation, and loading (ETL) processes.
• Create reusable utilities that reduce implementation effort across migration projects.
• Use AI-assisted software development tools to improve engineering productivity while maintaining high standards for code quality, security, and testing.
• Develop intelligent automation for data validation, field mapping, reconciliation, exception handling, and migration reporting.
• Build containerized migration solutions that can be deployed consistently across customer environments.
• Work closely with Technical Architects and Project Managers to deliver successful customer implementations.
• Troubleshoot complex migration issues involving APIs, databases, integrations, and application data.
• Continuously improve migration frameworks, engineering standards, documentation, and best practices.

Skills

Python

SQL

REST APIs

Git

AI tools

Data transformation

Customer-facing

Problem solving

Communication

Multitasking

APIs

Education

Bachelor's degree in CS/Engineering/IS

Tools

GitHub Copilot

ChatGPT

Cursor

Claude Code

OpenAI API

Job description

Zendesk seeks a Data Migration Engineer II to assist enterprise customers in migrating data into and out of Zendesk. You will collaborate with customers, Project Managers, Technical Architects, and Product teams to design secure, scalable migration solutions using AI-assisted development.

You will build reusable migration tooling, automate processes, and design ETL pipelines for extraction, transformation, validation, and loading while maintaining code quality and security.