Customer Success Analyst II: Proactive Enterprise Support

Skyworks Solutions de México, S.A. de C.V.; Mexicali; Presencial; MXN 687.521 - 1.031.282; Jornada completa

Descripción de la vacante

Skyworks Solutions de México, S.A. de C.V. is looking for an individual to oversee enterprise-level support activities for its products and services. The role requires the ability to develop strong client relationships and ensure high-quality service delivery.

Candidates should have a bachelor’s degree in business and at least 2 years in operations or customer service. Excellent communication skills in English and strong analytical capabilities are essential.

Formación

• 2+ years in business operations or customer service experience.
• Excellent written and verbal English communication skills are required.
• Strong organizational skills and attention to detail.

Responsabilidades

• Plan and oversee support activities for client products and services.
• Ensure quality service and operational performance.
• Develop client relationships to identify service needs.

Conocimientos

Pro‑active

Advanced Excel skills

Strong relationship-building skills

Customer‑focused mindset

Ability to work independently

Teamplayer

Educación

Bachelor’s degree in business

Herramientas

CRM Tools

SAP

PowerBI

Descripción del empleo

Skyworks Solutions de México, S.A. de C.V. is looking for an individual to oversee enterprise-level support activities for its products and services. The role requires the ability to develop strong client relationships and ensure high-quality service delivery.

Candidates should have a bachelor’s degree in business and at least 2 years in operations or customer service. Excellent communication skills in English and strong analytical capabilities are essential.