Customer Solutions Specialist

UPS Supply Chain Solutions, Inc.; México; On-site; MXN 180,000 - 360,000; Full time

Job summary

UPS Supply Chain Solutions, Inc. is seeking a dynamic logistics professional to handle customer and vendor requests, process orders, and provide timely quotes and shipment updates. The role emphasizes solutions-oriented support and the ability to work within established processes to keep operations running smoothly.

The successful candidate will operate autonomously, potentially coordinating a small team, and contribute to delivering reliable supply chain solutions for UPS customers worldwide.

Qualifications

• Receives customer or vendor requests, analyzes needs and provides solutions.
• Performs administrative or technical support to ensure ongoing operations.
• Works autonomously within established procedures; may coordinate others as team lead.

Responsibilities

• Receives incoming requests from customers and vendors and processes orders.
• Provides quotes, checks shipment status, and analyzes needs to offer solutions.
• Supports operations with established processes and proactively solves problems.

Job description

UPS Supply Chain Solutions, Inc. is seeking a dynamic logistics professional to handle customer and vendor requests, process orders, and provide timely quotes and shipment updates. The role emphasizes solutions-oriented support and the ability to work within established processes to keep operations running smoothly.

The successful candidate will operate autonomously, potentially coordinating a small team, and contribute to delivering reliable supply chain solutions for UPS customers worldwide.